MICHELLE SOTO
Chicago,IL
Summary
Highly motivated and committed professional with 25 combined years of experience in healthcare and administrative roles. Proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Registered Medical Assistant
Advocate Medical Group
08.2021 - 06.2024
- Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations
- Prepare and administer vaccines/medications
- Document patient information into the electronic health record
- Collect specimens for testing
- Managed Clinic Schedule
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Registered Medical Assistant/Medical Scribe
Rush Medical Group
12.2018 - 08.2021
- Promoted office efficiency, coordinating charts, and helping patients with diverse needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant
The Womens Group Of Northwestern
02.2021 - 07.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected, cleaned and sanitized surgical instruments daily.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Registered Medical Assistant
Rush University Medical Center
12.2018 - 08.2020
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Scribed for Doctor as needed
- Assisted in procedures
- Set up for surgeries
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Sanitized, restocked and organized exam rooms and medical equipment
- Monitored equipment and tested for accuracy using quality controls
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Documented vital signs and health history for every patient
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing
- Protected patients from infection by setting up and managing sterile operating fields
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Organized paperwork such as charts and reports for office and patient needs
- Provided educational documents and pamphlets to patients.
Registered Medical Assistant
Northwestern Medicine
07.2016 - 02.2018
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and EKG's documented results with accuracy
- Obtained client medical history, including medication information, symptoms and allergies
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Ambulated, turned and positioned patients
- Documented vital signs and health history
- Escorted patients to examination rooms
- Collected and documented patient medical information such as blood pressure and weight
- Attended required training, education and meetings
- Measured patient pulse oximetry.
Registered Medical Assistant
Kalamazoo Community Mental Health And Substance Abuse Services
11.2010 - 05.2016
- Collected and documented patient medical information such as blood pressure and weight
- Sanitized, restocked and organized exam rooms and medical equipment
- Enhanced patient outcomes by providing knowledgeable education medications and other physician instructions
- Treated clients and families with respect and dignity
- Built and maintained positive staff relationships to promote teamwork and better serve clients
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Education
Some College - Medical Assisting
Ross Medical Education Center
Portage, MISkills
- Microsoft Office Suite
- Google Workspace
- Computer skills
- Privacy and confidentiality
- EMR / EHR
- Medical office administration
- Insurance claims
- Efficient and reliable team play
- Scheduling
- Stocking
- EPIC
- Medical Records
- Transcription
- Insurance Verification
- Laboratory Experience
- Clerical Experience
- Front desk
- Multi-line phone operations
- Inter-office communication
- Correspondence management
- Inventory stocking
- Document management
- Appointment coordination
- Workflow coordination
- Scheduling expert
- Patient flow management
- Interdepartmental collaboration
- Referral coordination
- Administrative support
- Multitasking and prioritization
- Office equipment maintenance
- Data entry
Timeline
Registered Medical Assistant
Advocate Medical Group
08.2021 - 06.2024
Registered Medical Assistant
The Womens Group Of Northwestern
02.2021 - 07.2021
Registered Medical Assistant/Medical Scribe
Rush Medical Group
12.2018 - 08.2021
Registered Medical Assistant
Rush University Medical Center
12.2018 - 08.2020
Registered Medical Assistant
Northwestern Medicine
07.2016 - 02.2018
Registered Medical Assistant
Kalamazoo Community Mental Health And Substance Abuse Services
11.2010 - 05.2016
Some College - Medical Assisting
Ross Medical Education Center
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