Enchantia Ruffin
Miami
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Also Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills
.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Since 99 LLC
Miami FL
04.2024 - Current
- Collaborated with team members to support community outreach initiatives.
- Assisted in organizing events to promote local engagement and volunteerism.
- Provided administrative support, including scheduling meetings and managing communications.
- Developed promotional materials to enhance visibility of volunteer opportunities.
- Worked in team environment to maintain high levels of productivity.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted with special events and programs.
Babysitter
Self-employeed
Miami, FL
01.2021 - Current
- Supervised children during daily activities, ensuring safety and well-being.
- Planned and implemented engaging educational games and activities tailored to age groups.
- Assisted with homework assignments, fostering a supportive learning environment.
- Communicated effectively with parents regarding children's progress and behavior.
- Adapted care strategies to meet individual needs of children in diverse households.
- Managed daily schedules, incorporating playtime, meals, and rest periods efficiently.
- Communicated positively with children and guardians.
Tutor
Student Council
08.2023 - 06.2024
- Worked with 8th -grade students on reading comprehension.
- Maintained detailed files and created charts to track student progress.
- Evaluated student performance using formal assessments, guiding the development of effective tutoring strategies based on results.
- Provided positive feedback often to encourage continued reading success.
Education
Art education - Miami dade
Miami Dade College
Miami, FL03-2026
High school diploma or GED - undefined
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
Timeline
Customer Service Representative
Since 99 LLC
04.2024 - Current
Tutor
Student Council
08.2023 - 06.2024
Babysitter
Self-employeed
01.2021 - Current
High school diploma or GED - undefined
Art education - Miami dade
Miami Dade College