Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Szymanski

Grosse Pointe,MI

Summary

I worked as a barista at Beyond for the first three months of my time there, and then was promptly promoted to manager. At the time I was in highschool, so I worked around 15-20 hours, and full-time during the summer/any breaks in the school year. I often traveled between different locations, heping out where was needed as well. I'm familiar with food preparation and healthy/safety standards. I often opened/closed the door by myself and would handle the cash each day as well. I was also often training new employees, and learned how to do inventory every month as well as handle product/food deliveries by myself multiple times a week. I often handled customer complaints and a large part of my job was ensuring customer satisfaction and ensuring other team members were prioritizing it as well.

Overview

2
2
years of professional experience

Work History

Manager

Beyond Juicery And Eatery
08.2022 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Supervised daily food service operations, ensuring timely meal preparation and delivery to maintain customer satisfaction.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Cleaned counters, shelves, walls, furniture and equipment in food service areas.
  • Opened and closed the store alone, as well as handled the cash each morning/night

Education

Bachelor of Science - Statistics, Computer Science, Math

Florida State University
Tallahassee, FL
12-2027

High School Diploma -

Grosse Pointe South High School
Grosse Pointe
05-2024

Skills

  • Customer service
  • Time management
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Conflict resolution
  • Sales management
  • Product management

Timeline

Manager

Beyond Juicery And Eatery
08.2022 - 08.2024

Bachelor of Science - Statistics, Computer Science, Math

Florida State University

High School Diploma -

Grosse Pointe South High School
Michelle Szymanski