Michelle Taurino
Langhorne,PA
Summary
Results-oriented Prepared Foods Supervisor with expertise in food safety, inventory management, and customer service. Committed to driving compliance and enhancing operational efficiency to meet and exceed departmental goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Prepared Foods Supervisor
McCaffreys
Langhorne, Pennsylvania
01.2001 - Current
- Supervised prepared foods department operations and staff activities.
- Trained team members on food safety and sanitation procedures.
- Coordinated inventory management and supply ordering to ensure freshness and availability of prepared products.
- Ensured compliance with health regulations and quality standards daily.
- Managed scheduling to maintain efficient staffing levels during peak hours.
- Delivered exceptional service to meet customers' prepared foods needs.
- Filled hot case with freshly prepared foods to maintain product availability. and rotated stock for maximum sales and consumer safety.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Planned and executed promotional events like tastings and special offers to drive sales growth.
- Created daily specials using seasonal ingredients whenever possible.
- Monitored food quality control standards to maintain consistent product presentation and taste across all store locations.
- Directed and supervised the activities of prepared food department personnel to ensure compliance with established standards, policies, and procedures.
- Resolved customer complaints in a timely manner according to company policy.
- Engaged in local community events such as farmers' markets and charity fundraisers.
- Reviewed monthly invoices for accuracy before submitting them for payment.
- Checked deliveries by comparing invoices to merchandise.
- Prepared diverse selections of hot and cold foods following standardized recipes and presentation standards.
- Assisted customers with orders, providing recommendations and answering questions regarding ingredients and preparation methods.
- Monitored food temperatures to ensure safety and quality for consumption.
Education
High School Diploma -
Neshaminy
Langhorne, PASkills
- Food safety
- Inventory management
- Staff training
- Quality control
- Customer service
- Cost control
Certification
Sera Safe
Timeline
Prepared Foods Supervisor
McCaffreys
01.2001 - Current
High School Diploma -
Neshaminy