Michelle Thomason
Paragould,AR
Summary
Engaged with customers to understand needs and promote products, resulting in increased sales and improved satisfaction levels.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Elite Senior Care
Paragould, AR
01.2024 - Current
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Monitored patient health conditions, recording vital signs and reporting changes to physicians.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Online Order Picker
Walmart
Paragould, AR
11.2022 - Current
- Picked and bagged ordered items, per customers’ requests.
- Stocked and arranged various products to store shelves.
- Provided excellent service to customers, while answering questions and assisting them in finding items in the store.
- Completed point of sale transactions with accuracy.
- Cleaned and maintained department areas.
Spark Driver
Walmart
Paragould, AR
11.2020 - 06.2026
- Operated delivery vehicle efficiently to ensure timely order fulfillment.
- Navigated routes effectively to optimize delivery schedules and reduce delays.
- Assisted in training new drivers on company policies and safety protocols.
- Maintained cleanliness and organization of delivery vehicle for compliance with safety standards.
SALES ASSOCIATE
Kum & Go
Paragould, AR
08.2015 - 10.2022
- Trained new sales employees on effective sales, service and operational strategies to maximize team performance.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
Education
Associates - Business Administration
Kaplan College
Davenport, IA06.2017
Skills
Cash handling accuracy
Merchandising knowledge
Listening skills
Retail merchandising
Customer- and service-oriented
Excellent communication skills
Reliable and punctual
Cash register operation
Outgoing personality
POS system operation
Timeline
Home Health Aide
Elite Senior Care
01.2024 - Current
Online Order Picker
Walmart
11.2022 - Current
Spark Driver
Walmart
11.2020 - 06.2026
SALES ASSOCIATE
Kum & Go
08.2015 - 10.2022
Associates - Business Administration
Kaplan College