Michelle Thomasson
Elkins,AR
Summary
Dynamic individual with hands-on experience in onboarding and offboarding employees, I-9 expertise and E-Verify corrections with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
Work History
HR/Payroll Specialist, FMLA Coordinator, Onboarding Administrator
Harps Food Stores, Inc.
Springdale
08.2012 - Current
- Key responsibilities within this role are to communicate with various levels of employees over the phone and via email to verify and submit timekeeping information for accurate and efficient payroll processing.
- Manage payroll data entry and processing for employees to comply with predetermined company guidelines. This includes researching payroll errors and processing payments for various employee deductions and withholdings. Also includes performing calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Ensures smooth and efficient employee lifecycle processing, including onboarding, offboarding, employee data changes including promotions and rate changes. Responsible for completing employment verifications accurately and efficiently. Responds to employee and management inquiries in regard to employee changes and benefits.
- Additional responsibilities include administration of the onboarding system, including I-9 and E-Verify corrections. Maintaining career sites and user accounts. Troubleshooting applicant and management issues within the onboarding system, and maintaining applicable forms.
- Administrator of FMLA for over 7,000 employees. Created new FMLA documents and maintain accurate FMLA records.
- Responsible for maintaining accurate posting requirements for 177 locations in eight states.
- Process and issue monthly anniversary awards, as well as the annual Associate and Rookie of the Year Awards.
- Trainer for new HR/Payroll Clerks.
- Excellent problem-solving and analytical skills used to develop and identify process improvements including working with IT to develop a more efficient payroll processing system.
Pathology Transcriptionist and Lab Assistant
Arkansas Children’s Hospital
Little Rock
08.2011 - 08.2012
- Key responsibilities within this role were to communicate with pathologists to ensure accurate and timely processing of transcription records, maintain slide records, assist pathology residents with specimen samples, and enter specimen information accurately into the database.
- Transcribed medical dictations accurately, ensuring clarity and consistency in patient records.
- Reviewed reports for completeness, adhering to established hospital guidelines and protocols.
- Utilized advanced transcription software to enhance workflow efficiency and accuracy in documentation.
- Collaborated with healthcare professionals to clarify terminology and improve report quality.
- Contributed to improved patient care by accurately capturing critical information from pathology specimens.
Emergency Medical Technician and Dispatcher, Crew Supervisor, Inventory Specialist, Billing Specialist
Arkansas Emergency Transport
Jacksonville
07.2002 - 10.2010
- Key responsibilities within this role included maintaining levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons. Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care. Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations. Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch EMS units while tracking data in real-time environments.
- Answered calls from automatic routing system and took basic information from callers. Assisted callers in assessing patients in order to provide medical instructions to the callers; including providing CPR instructions over the phone.
- Responsibilities also included supervising crews, maintaining schedules, ordering supplies to maintain appropriate inventory on the ambulances, maintaining accurate records, and maintaining ambulances for inspection and licensing.
Education
Bachelor of Science - Health And Human Services
Western Governors University
Salt Lake City, UT12.2027
Associate of Arts - Psychology
Waldorf University
Forest City, IA11.2016
High School Diploma -
Springdale High School
Springdale, AR05.1989
Skills
- HRIS expertise
- Timekeeping systems
- Employee relations
- Payroll processing
- Benefits administration
- Training and mentoring
- Employee onboarding
- Complex Problem-solving
- Training development
- Confidential document control
- Background checks
- Compensation and benefits
- Paperwork verification
- Policies implementation
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
Timeline
HR/Payroll Specialist, FMLA Coordinator, Onboarding Administrator
Harps Food Stores, Inc.
08.2012 - Current
Pathology Transcriptionist and Lab Assistant
Arkansas Children’s Hospital
08.2011 - 08.2012
Emergency Medical Technician and Dispatcher, Crew Supervisor, Inventory Specialist, Billing Specialist
Arkansas Emergency Transport
07.2002 - 10.2010
Bachelor of Science - Health And Human Services
Western Governors University
Associate of Arts - Psychology
Waldorf University
High School Diploma -
Springdale High School