Michelle Toloai
Medical Assistant
Stockton,California
Summary
Patient-focused Certified Medical Assistant with 20+ years of extensive experience in providing a variety of healthcare services and administrative assistant to support organizational objectives. Possess a genuine passion for delivering compassionate patient care and helping a diverse group of people within the healthcare industry. Exceptionally organized and focused, skilled at managing multiple responsibilities in a fast-paced environment.
Overview
1
1
Certification
29
29
Years of experience
Work History
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
- Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients.
- Provides education about preventative health conditions.
- Administers medication following approved procedures and only after verification of medication and dosage by a licensed person.
- Documented and collected patient information, such as vital signs, medication reviews, allergies, and health risk screen data.
- Provides support to the provider during clinic by assisting with phone calls and faxes.
- Streamlined organization and maintenance of instruments and equipment, ensuring cleanliness and readiness for physician use.
- Streamlined instruments and equipment, ensuring all were cleaned, in good working order, and organized for the physician.
- Very familiar with assisting with surgical procedure and set up for mole removals and excisions assisted with many different in clinic procedures.
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
- Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients.
- Educated patients on preventative health conditions to enhance understanding and compliance.
- Administers medication following approved procedures and only after verification of medication and dosage by a licensed person.
- Collected and documented patient information, including vital signs, medications, allergies, and health risk screen details.
- Provides support to the provider during clinic by assisting with phone calls and faxes.
- Streamlined organization of instruments and equipment, maintaining cleanliness and functionality to support efficient physician workflow.
- Streamlined instruments and equipment, ensuring all were cleaned, in good working order, and organized for the physician.
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
- Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients.
- Provided essential information to patients about the importance of preventing health conditions.
- Supported provider by managing phone calls and faxes, ensuring efficient communication during clinic operations.
- Managed the collection and documentation of patient information, covering vital signs, medication reviews, allergies, and health risk screening.
- Provides support to the provider during clinic by assisting with phone calls and faxes.
- Streamlined instrument and equipment management, ensuring cleanliness, functionality, and organization to facilitate physician workflow.
- Administered medication after verifying medication and dosage with a licensed person.
- Assist in cyst removals, mole removal and excisions
Medical Assistance/Ward Clerk
UCSF Benioff Children’s Research Hospital
09.2015 - Current
- Oversee multiple related responsibilities with a high level of proficiency, such as taking the patients' vital signs and medical history, as well as performing injections,URO feedback, and procedure preparation.
- Processed electronic orders for lab tests, x-rays, and medical supplies.
- Assisted nurses and physicians with various forms of patient treatment and care.
- Managed administrative duties, maintaining medical records and coordinating hospital admissions and discharges efficiently.
- As a ward clerk, duties include organizing assignments for the nurses.
- Enhanced workplace safety and compliance by implementing established standards and procedures.
- EPIC is something very familiar with
Medical Assistant (Mental Health)
State of California CDCR
11.2016 - 12.2017
- Provided administrative support to physicians by managing medication orders for patients.
- Facilitated Telehealth patient registration, scheduling, and data reporting to enhance patient access to care.
- Secured patient information and maintained confidentiality by accurately completing medical records and coding.
Education
San Joaquin Delta College
5151 Pacific Ave, Stockton, CA 9520701.2013
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Andon College
1201 N. El Dorado Street Stockton,Ca01.1996
Skills
Patient education and engagement
Electronic medical record (EMR)
Administrative Support
Health Regulatory Compliance
Leadership
Prioritization
Medical Billing
Communication
Quality control standards
Procedure sterile set up and clean up
Professional conduct and composure in all situations
Microsoft Office
Certification
- Certified Clinical Medical Assistant (CCMA)
- AED Certification
- CPR Certification
- BLS Certification
Timeline
Medical Assistant (Mental Health)
State of California CDCR
11.2016 - 12.2017
Medical Assistance/Ward Clerk
UCSF Benioff Children’s Research Hospital
09.2015 - Current
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
Medical Assistant (Dermatology)
Kaiser Permanente
02.1998 - 12.2014
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Andon College
San Joaquin Delta College