MICHELLE TOMAO RN
Henderson,NV
Summary
Dedicated RN Case Manager with strong clinical judgment and effective communication skills. Proven ability to advocate for patients and implement treatment plans that enhance care outcomes. Varied & experienced nursing background as a Registered Nurse since 1997.
Overview
29
29
years of professional experience
3
3
Certifications
Work History
RN Case Manager
Boulder City Hospital
Boulder City, Nevada
07.2023 - 04.2026
- Instituted new in-patient care processes and standards, achieving departmental objectives.
- Advocated for patient needs with interdisciplinary teams to implement treatment plans.
- Educated patients and families on treatment options, promoting recovery and compliance.
- Analyzed financial data related to insurance eligibility prior to service initiation.
- Monitored and evaluated treatment effectiveness, refining strategies to improve outcomes.
- Coordinated resources for seamless transitions between care levels, enhancing patient continuity.
- Led weekly interdisciplinary meetings to review and optimize case management activities.
- Maintained accurate electronic health records documenting patient progress.
RN Medical Surgical/Telemetry Unit Staff Nurse
Boulder City Hospital
Boulder City, Nevada
07.2017 - 07.2023
- Monitored vital signs and administered medications to ensure optimal patient care.
- Educated patients and families on treatment procedures and health maintenance to promote understanding and compliance.
- Assisted in emergency situations with necessary medical interventions.
- Documented patient information accurately in electronic health records system.
- Trained new nursing staff on hospital protocols and best practices.
- Ensured safe environment by adhering to infection control policies.
- Utilized critical thinking skills for rapid assessment of clinical situations.
- Documented patient progress in electronic medical records to facilitate continuity of care.
RN Transitional Rehabilitation Unit
Boulder City Hospital
Boulder City, Nevada
07.2017 - 07.2023
- Administered medications per protocols, assessing patient responses to ensure safety and efficacy.
- Monitored vital signs and documented changes in patient conditions accurately.
- Educated patients and families on health management and treatment options effectively.
- Assisted in emergency procedures while maintaining a calm environment.
- Trained new nurses on hospital policies and clinical best practices to enhance team competency.
- Utilized critical thinking to assess clinical situations quickly and accurately.
- Advocated for patients by upholding their rights, values, and beliefs in care decisions.
- Maintained a safe environment by adhering to infection control policies.
RN Hospice
Infinity Hospice
Las Vegas, Nevada
09.2018 - 09.2021
- Monitored patient vital signs and reported changes to medical staff promptly.
- Coordinated with healthcare teams to create and execute personalized patient care plans, enhancing patient outcomes.
- Documented patient information accurately in electronic health record systems.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients' rights and values, ensuring their preferences were respected in care decisions.
- Evaluated effectiveness of interventions through ongoing assessment of end of life patient responses.
- Provided education to patients and families on healthcare needs and treatment options, empowering informed decision-making.
RN Unit Manager Dementia Unit
Mountain City Nursing & Rehabilitation Center
Hazleton, Pennsylvania
07.2016 - 07.2017
- Collaborated with interdisciplinary teams to create and implement individualized patient care plans, enhancing overall patient outcomes.
- Monitored vital signs and reported changes to the healthcare team.
- Administered medications, ensuring adherence to safety protocols.
- Educated patients and families on health management and recovery processes.
- Supervised nursing staff to ensure adherence to protocols and maintain high standards of patient care.
- Maintained a safe environment by adhering to infection control policies.
- Facilitated interdepartmental communication to streamline patient service delivery and address care needs effectively.
- Participated in multidisciplinary team meetings to discuss patient care strategies.
Agency Staff Relief RN Supervisor on LTC
Elite Staffing Services
Schuylkill Haven, Pennsylvania
05.2016 - 07.2016
- Responded to emergencies with expertise and composure, delivering critical care and life-saving interventions.
- Ensured HIPAA compliance to safeguard patient data integrity.
- Created, implemented, and evaluated patient care plans in collaboration with medical teams.
- Observed safety protocols by verifying medication dosages prior to administration.
- Adhered to infection control measures to ensure a safe patient environment.
- Assessed, planned, and executed nursing care for assigned patients effectively.
- Advocated for patient rights and values, enhancing care quality within healthcare practices.
- Collaborated effectively in team settings while managing independent responsibilities.
RN Psychiatric Unit Charge Nurse
Holy Spirit Hospital
Camp Hill, Pennsylvania
10.2009 - 05.2012
- Administered medications and treatments per established protocols.
- Coordinated discharge planning to facilitate smooth transitions and continuity of care post-hospitalization.
- Monitored patient diet, physical activity, and other factors to assess conditions.
- Communicated care information and medication details effectively to patients and caregivers, enhancing understanding and compliance.
- Maintained patient data confidentiality to comply with HIPAA regulations.
- Advocated for patient needs within interdisciplinary teams, ensuring patient-centered implementation of treatment plans.
- Provided emotional support to patients and families during challenging situations.
- Responded to emergencies with expertise, ensuring optimal care and interventions.
RN Supervisor PRN Common Wealth of PA
Common Wealth of PA- State
Selinsgrove, Pennsylvania
01.2009 - 09.2009
- Supervised nursing staff, ensuring adherence to state health regulations and improving overall compliance.
- Managed staffing schedules to enhance workforce efficiency and coverage.
- Reviewed patient records for adherence to care standards and documentation accuracy.
- Facilitated communication among physicians, nurses, ancillary departments, families, and healthcare providers to enhance patient care coordination.
- Provided guidance and support for professional development of nursing staff.
- Evaluated nursing interventions by assessing patient responses to treatments.
- Directed clinical performance during RN supervisor shifts, ensuring optimal patient care.
- Investigated complaints from families, patients, and staff, implementing solutions that improved patient satisfaction and staff relations.
RN Supervisor
Schuylkill Center
Pottsville, Pennsylvania
12.2005 - 12.2008
- Led nursing staff in delivering high-quality patient care, ensuring adherence to established standards.
- Ensured compliance with healthcare regulations and facility policies.
- Mediated staff conflicts to foster a collaborative and supportive work environment.
- Provided clinical leadership, ensuring nursing tasks met accepted care standards.
- Responded promptly to inquiries from physicians regarding medication orders or treatments.
- Actively listened to concerns from patients and staff related to patient care issues.
- Advocated for patient rights during critical situations, including end-of-life decisions.
- Updated and communicated healthcare regulations to ensure organizational compliance and best practices.
RN Supervisor
Trinity Mission Health & Rehab
Shenandoah, Pennsylvania
09.2003 - 12.2005
- Supervised nursing staff to maintain high standards of patient care, enhancing overall patient satisfaction.
- Coordinated staff schedules and assignments to align with patient needs and improve service delivery.
- Collaborated with interdisciplinary teams to improve care plans.
- Resolved conflicts among staff and fostered a positive work environment.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Actively listened to concerns from patients and staff to address issues in patient care, fostering a supportive environment.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
- Analyzed data collected from various sources such as incident reports in order to improve operational efficiencies.
RN Staff Nurse Med-Surg & Orthopedic Unit
Pottsville Hospital and Warne Clinic
Pottsville, Pennsylvania
01.1999 - 08.2003
- Administered medications and monitored patient responses for optimal care.
- Assisted in emergency procedures as a member of Code Team and IV Team, ensuring patient safety and timely support.
- Performed routine assessments to track patient conditions effectively.
- Documented patient histories and treatment plans in electronic health records.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained safe environment for patients by strictly adhering to infection control policies and procedures.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the patient's medical record.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Coordinated patient admission and discharge processes, ensuring accurate completion of related paperwork.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Conducted assessments as a member of the Code Team.
RN Staff Nurse Med-Surg Unit
Ashland Regional Medical Center
Ashland, Pennsylvania
02.2001 - 12.2002
- Ensured compliance with HIPAA regulations by maintaining strict patient data procedures, safeguarding patient confidentiality.
- Interpreted and evaluated diagnostic tests to accurately assess patient conditions.
- Delivered information on care and medications in clear terminology for patients and caregivers.
- Responded swiftly to emergencies, providing optimal support and life-saving interventions.
- Provided direct patient care, including wound management and medication administration.
- Monitored vital signs, including blood pressure and temperature, ensuring timely interventions.
- Identified potential treatment-related issues, such as drug interactions or allergies, and implemented appropriate solutions.
- Coordinated care with charge nurse and staff, enhancing communication to streamline patient treatment processes.
RN Home Health
Ultimate Home HealthCare Services, Inc
Girardville, Pennsylvania
10.1998 - 12.2000
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients and families on disease management and health maintenance.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Provided emotional support and comfort to families, helping them navigate difficult times.
- Provided patient care and education to patients with chronic illnesses.
- Assessed patient needs, prioritized treatment, maintained patient flow charts.
- Collected lab specimens, ordered and interpreted diagnostic tests and lab results.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Conducted intake assessments with patients and relatives to gather case history.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
RN Supervisor, Infection Control, MDS Coordinator
Shenandoah Heights Nursing Health & Rehab
Shenandoah, Pennsylvania
01.1998 - 10.1998
- Coordinated submission of MDS to state of Pennsylvania, ensuring compliance and timely reporting.
- Managed medication administration processes for accuracy and safety.
- Facilitated effective communication among patients, families, and healthcare providers to enhance care coordination.
- Evaluated effectiveness of nursing interventions by assessing patient responses.
- Reviewed medical charts for accuracy of documentation and appropriateness of orders, contributing to quality patient care.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Supervised nursing staff to ensure optimal patient care and compliance.
- Coordinated patient admissions and discharges for smooth transitions.
- Implemented training programs for new nursing staff regarding infection control processes.
RN, Medical-Surgical & Pediatric Unit
Hazleton St. Joseph's Medical Center
Hazleton, Pennsylvania
05.1997 - 10.1998
- Administered medications and treatments prescribed by physicians.
- Monitored patient vital signs and reported changes to the healthcare team.
- Monitored, recorded, and reported symptoms and changes in patients' conditions.
- Assessed patient's medical needs to develop and implement care plans.
- Developed individualized patient-care plans based on physician instructions and nursing assessment of patient needs.
- Provided compassionate care for patients with chronic illnesses or terminal conditions.
- Instructed patients and families on medication management and health conditions to promote understanding and adherence.
- Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
- Performed cardiopulmonary resuscitation accurately and effectively.
- Advocated for patient needs while coordinating resources to ensure comprehensive care.
Education
Bachelor of Science - Nursing
Pennsylvania State University
Schuylkill Haven, PA04-1997
Bachelor of Science - Nursing
Pottsville Hospital School of Nursing
Pottsville, PA04-1997
Skills
- Clinical assessment and electronic health records
- Discharge planning and case evaluation
- Insurance verification and care management
- Patient advocacy and rehabilitation support
- Treatment planning and interdisciplinary collaboration
- Resource coordination and problem solving
- HIPAA compliance and clinical judgment
- Medication administration and vital signs monitoring
- Staff supervision and utilization review
- Delegation and motivation in unit oversight
- Safety protocols and professionalism
- Interpersonal communication skills
- Reliability and teamwork
- Community program referrals and decision-making
Certification
Currently Licensed in 2 states (Nevada & Pennsylvania)
Timeline
RN Case Manager
Boulder City Hospital
07.2023 - 04.2026
RN Hospice
Infinity Hospice
09.2018 - 09.2021
RN Medical Surgical/Telemetry Unit Staff Nurse
Boulder City Hospital
07.2017 - 07.2023
RN Transitional Rehabilitation Unit
Boulder City Hospital
07.2017 - 07.2023
RN Unit Manager Dementia Unit
Mountain City Nursing & Rehabilitation Center
07.2016 - 07.2017
Agency Staff Relief RN Supervisor on LTC
Elite Staffing Services
05.2016 - 07.2016
RN Psychiatric Unit Charge Nurse
Holy Spirit Hospital
10.2009 - 05.2012
RN Supervisor PRN Common Wealth of PA
Common Wealth of PA- State
01.2009 - 09.2009
RN Supervisor
Schuylkill Center
12.2005 - 12.2008
RN Supervisor
Trinity Mission Health & Rehab
09.2003 - 12.2005
RN Staff Nurse Med-Surg Unit
Ashland Regional Medical Center
02.2001 - 12.2002
RN Staff Nurse Med-Surg & Orthopedic Unit
Pottsville Hospital and Warne Clinic
01.1999 - 08.2003
RN Home Health
Ultimate Home HealthCare Services, Inc
10.1998 - 12.2000
RN Supervisor, Infection Control, MDS Coordinator
Shenandoah Heights Nursing Health & Rehab
01.1998 - 10.1998
RN, Medical-Surgical & Pediatric Unit
Hazleton St. Joseph's Medical Center
05.1997 - 10.1998
Bachelor of Science - Nursing
Pennsylvania State University
Bachelor of Science - Nursing
Pottsville Hospital School of Nursing