Michelle Tonkovich

I am the Clinical oversight of six outpatient network UPMC Hillman Cancer Centers.

• Enhanced regional branch performance by implementing proven management processes to increase revenue.
• Developed processes to save on costs and prevent losses.
• Traveled to over six locations per week to manage each cancer center and perform reviews of individual managers and employees.
• Hired multiple new nurses in 2021 and adequately set them up with preceptorship.
• Streamlined operations to safely treat patients and enhance the patient experience.
• Communicated with staff, patients and healthcare providers to encourage highest quality of service.

• Prioritized and distributed assignments and workload based on individual staff strengths and experience.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Managed care from admission to discharge.
• Audited charts and reviewed clinical documents to verify accuracy.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Provided direct patient care, stabilized patients and determined next course of action.
• Managed care from admission to discharge.
• Administered chemotherapeutic medications via oral, IV and intramuscular injections and monitored responses.
• Provided exceptional care to high-acute patients needing complex care.
• Monitored patient reactions to drugs and carefully documented findings.
• Onboarded and precepted new nurses.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Educated patient on chemotherapy medications, symptom and side effect management.

• Managed care from admission to discharge.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Maintained quality care and comfort for patients in the trauma burn ICU, medical surgical ICU and cardiovascular ICU
• Managed care of patients in the Emergency Department.
• Managed care of patients in the Post Anesthesia Care Unit after surgery.
• Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Implemented medication and IV administration, catheter insertion and airway management.

• Managed care from admission to discharge.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
• Delivered proper care to victims of domestic violence at urgent care clinic.
• Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Performed arterial cut-downs, inserted central lines and inserted endotracheal tubes as part of trauma team.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.