MICHELLE TORRES LIMON
Clovis
Summary
Dedicated transportation professional with extensive experience in dispatch coordination and route optimization. Proven track record of ensuring timely access to services for patients while actively collaborating with interdisciplinary teams to meet diverse needs and enhance care delivery.
Overview
17
17
years of professional experience
Work History
Driver/Dispatcher
Welbe Health
Fresno
11.2021 - Current
- Dispatched drivers for appointments and activities, maintaining efficient scheduling.
- Make daily schedule for drivers.
- Transported PRTs to day center and outside appointments, ensuring timely access to necessary services.
- Communicate daily with PRTs about their transportation needs.
- Actively work with other departments to make sure PRTs' appointments are on schedule.
- Facilitated daily interdisciplinary team meetings to address patient needs and coordinate transportation logistics.
- Pick-up and deliver supplies and medications for PRTs.
- Daily vehicle checklist and cleanliness.
Lead Driver/Coordinator
Fresno Pace for Seniors
Fresno
10.2014 - 09.2021
- Coordinated driver routes to optimize transportation efficiency and reduce wait times.
- Transported PTPs to and from center and appointments, ensuring safety and timely arrivals.
- Pick-up and deliver supplies and medications for PTPs.
- Performed regular vehicle maintenance to ensure safe operation.
- Participated in IDT Care Planning meetings to contribute to patient care strategies.
- End of month Reporting to QAPI.
Driver
Clovis Adult day care center
Clovis
05.2009 - 09.2012
- Transported patients safely between home and center, ensuring timely arrivals.
- Coordinated driving routes for team members, optimizing patient transport schedules.
- Conducted daily vehicle inspections and maintained cleanliness for safety and hygiene.
- Supported staff in meeting diverse patient needs, contributing to improved care delivery.
Education
Graduate -
Yosemite High School
Merced, CASkills
- Route planning
- Customer requirement evaluation
Quality assurance in services
Satisfaction metrics analysis - Problem identification
- Vehicle inspection
- Route planning
- Dispatch coordination
- Route optimization
References
Available upon request
Summary Of Experience
- Driver/Dispatcher, Welbe Health, Fresno, CA, 11/01/21, Present, Transport PRT’s to and from day center and outside appointments., Pick-up and deliver supplies and medications for PRT’s., Daily vehicle checklist and cleanliness., Make daily schedule for drivers., Actively dispatch to drivers any appointments or activities that arise., Daily IDT meetings., Communicate daily with PRTs about their transportation needs., Actively work with other departments to make sure PRTs appointments are on schedule.
- Lead Driver/Coordinator, Fresno Pace for Seniors, Fresno, CA, 10/01/14, 09/30/21, Overall Transportation of PTP’s to and from center and appointments in a safe matter., Pick-up and deliver supplies and medications for PTP’s., Attend IDT Care Planning meetings., Coordinate routes for drivers., Vehicles Maintenance., End of month Reporting to QAPI.
- Driver, Clovis Adult day care center, Clovis, CA, 05/01/09, 09/30/12, Pick up and drop patients from home to center and back., Help coordinate route for others drivers., Daily vehicle check list and cleanliness., Help other staff with patient needs.
Languages
Spanish
Professional
Timeline
Driver/Dispatcher
Welbe Health
11.2021 - Current
Lead Driver/Coordinator
Fresno Pace for Seniors
10.2014 - 09.2021
Driver
Clovis Adult day care center
05.2009 - 09.2012
Graduate -
Yosemite High School