Professional Summary
Overview
Work History
Education
Skills
Timeline

Michelle Trainor

Personnel Outsource Solutions
25
years of professional experience

Dynamic Store Lead with a proven track record in staff training, scheduling, and problem-solving. Expertise in optimizing store operations to enhance team performance and customer satisfaction.

Work History

Store Lead

5 Years
Personnel Outsource Solutions | 08.2021 - Current
  • Supervised daily store operations to ensure efficient workflow and customer satisfaction.
  • Trained and mentored team members on sales techniques and product knowledge.
  • Implemented inventory management systems to optimize stock levels and reduce discrepancies.
  • Developed promotional displays to enhance product visibility and drive sales growth.
  • Coordinated scheduling and staffing to maintain adequate coverage during peak hours.
  • Enforced company policies and procedures to uphold operational standards and compliance.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Maintained accurate financial records, including daily cash reconciliations and sales reports for management review.

Sales Associate

1 Year 10 Months
ABM Industries | 10.2019 - 08.2021
  • Delivered exceptional customer service, enhancing client satisfaction and retention.
  • Assisted in inventory management, ensuring stock levels met operational demands.
  • Trained junior sales associates on company policies and effective sales techniques.
  • Collaborated with team members to develop strategic promotional campaigns, increasing product visibility.
  • Developed and maintained strong relationships with clients, leading to repeat business and referrals.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

CNA

2 Years 3 Months
John Knox | 03.2014 - 06.2016
  • Administered daily personal care to residents, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Assisted in mobility and rehabilitation exercises, promoting physical health among residents.
  • Maintained cleanliness and safety of resident living areas, adhering to health regulations.

Hospital Corpsman

2 Years 2 Months
US Navy Reserves | 04.2001 - 06.2003
  • Provided emergency medical care to injured personnel in high-pressure environments.
  • Administered immunizations and medications, ensuring compliance with medical protocols.
  • Conducted patient assessments and documented vital signs accurately for treatment plans.
  • Collaborated with multidisciplinary teams to enhance patient care delivery processes.
  • Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Rendered emergency medical treatment and administered immunization programs.

Education

Associate of Applied Science - Emergency Medicine

Coastal Carolina Community College | Jacksonville, NC

Skills

Store operations
Staff training and development
Scheduling and time management
Multitasking and organization
Problem-solving
Friendly and positive

Timeline

Store Lead

Personnel Outsource Solutions
08.2021 - CurrentRead More

Sales Associate

ABM Industries
10.2019 - 08.2021Read More

CNA

John Knox
03.2014 - 06.2016Read More

Hospital Corpsman

US Navy Reserves
04.2001 - 06.2003Read More

Coastal Carolina Community College

Associate of Applied Science from Emergency Medicine
Read More
Michelle Trainor