Michelle Trimble
Elberta,USA
Summary
Dynamic leader with a proven track record at Watershed Health, excelling in strategic leadership and relationship building. Achieved significant client retention through innovative problem-solving and effective communication. Recognized for driving a culture of collaboration and exceeding performance goals, leveraging adaptability to foster growth and enhance customer engagement.
Overview
2026
2026
years of professional experience
Work History
VP of Client Success
Watershed Health
11.2023 - Current
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Developed and implemented strategic plans to achieve company objectives.
- Developed and executed strategic plans to support the vision of the organization.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Implemented strategic offerings to enhance company's suite of products and services.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Area Vice President of Business Development
Amedisys Home Health Services
08.2014 - Current
- 2014 8% YOY episodic growth
- 2016 6% YOY medicare growth
- Top performer in local ACO
- BD team member consistently top performer in the company
- Managed Area Sales Manager and his team of marketers
- Mentored new AVP’s
- 4 of 6 territories Amedisys is #1 in market share
- Strong culture of teamwork
Area Sales Manager
Amedisys Home Health Services
01.2012 - 08.2014
- Manage 16 Account Executives and Care Transition Coordinators
- Act as performance coach, hiring manager and mentor and coach to BD team
- Act as hiring manager: have hired and trained 1 CTC and 4 AEs
- Work closely with AVP of BD to achieve internal and external growth and with DOOs to achieve admissions and assist in meeting NIFO
- Determine sales quotas for BD team with AVP of BD
- Organize specific education pertaining to LSVT, COPD and SLP, Mercury Doc and Empowered for Life
- Currently working with AVP Ops to re-launch BTHL for region
- Using these programs to differentiate my region
- Meeting with SBRMC (hospital in Foley with their own HH) case mgt
- Increased referrals from a total of 52 in 2011 to 67 in 2 months
- 20 new Preferred Provider Agreements signed by physicians since Q1 2012
- My area performance: Q1 106% to goal; Q2 101% to goal
- Approve expense reports, time reports, complete yearly evaluations
- Mentored and trained new ASM in Mississippi/Louisiana region
Account Executive
Amedisys Home Health Services
08.2005 - 12.2011
- Started with Bay Minette, AL Care Center and consistently met personal and care center referral/admission goals
- Took the Care Center from being in the red for admissions to green each quarter
- 7 time President Circle winner
- AE for 2 start up agencies (Brewton, AL and Monroeville, AL) while still achieving necessary admission goals for Bay Minette, AL Care Center
- Participated in multiple blitzes for the Pensacola, FL Care Center start up
- Performed market analysis for 2 different markets
- Experience in marketing to both physicians and facilities
- 5/06 transferred to Foley, AL Care Center and has grew the census 120% to date
- Initiated the Behavioral Health Program at the Foley Care Center
- The program has grown to 3 full time and 1 PRN nurse
- Frequently asked to mentor other Care Centers/marketers with this program
- Foley and Bay Minette Amedisys Care Centers have 45% market share for home care referrals in Baldwin County as a result of our growth since 2005
- There are 9 competitors in Baldwin County
- Leader of the “Maternity Dream Team.” Responsible for leading weekly BD and WIG calls and reporting information to VP
- Acted as first line of communication for entire sales team
- Mentored Destin, FL BD team and increased their MTD percentage from 20% to 115%
- Mentored and trained new AEs frequently
- Blitz team leader
- Winner of the Spirit Award
- Chosen to be a mentor for the South Alabama /Florida Panhandle Region
Assistant Executive Director
Housing Authority of the City of Foley
Foley, USA
04.1991 - 07.2005
- Interfaced with the Executive Director and the Board of Commissioners
- Responsible for the Human Resources function for the Authority
- Developed and implemented Housing Authority policies and procedures
- Administered the Authority’s informational and public relations programs with the public and private sectors
- Marketed housing programs to private property owners
- Directed and coordinated activities with business and community leaders
- Managed all communications between public housing residents and the Authority
- Coordinated all operations into consistent, realistic, feasible and publicly accepted programs
Senior Director of Client Success
Watershed Health
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Managed crisis situations to minimize impact on operations and reputation.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Established key performance indicators to track progress towards goals.
- Analyzed data to inform decision-making and strategic direction.
- Collaborated with executive leadership team to develop long-term objectives that would drive success.
Education
Business Management courses -
Troy State University
Pensacola, Florida01.1996
Bachelor of Arts - Communication of Arts
University of West Florida
Pensacola, Florida01.1990
Preparing for a four year university -
Faulkner State Community College
Bay Minette, Alabama01.1987
Skills
- Strategic Leadership & Relationship Building
- Problem Solving & Client Retention
- Adaptability & Growth Mindset
- Strong Communication & Active Listening
- Customer Engagement & Expectation Management
References
- Chuck Hollingsworth, CJH2161@Bellsouth.net
- Jennifer Mancer, Jennifer_mancer@yahoo.com
Timeline
VP of Client Success
Watershed Health
11.2023 - Current
Area Vice President of Business Development
Amedisys Home Health Services
08.2014 - Current
Area Sales Manager
Amedisys Home Health Services
01.2012 - 08.2014
Account Executive
Amedisys Home Health Services
08.2005 - 12.2011
Assistant Executive Director
Housing Authority of the City of Foley
04.1991 - 07.2005
Senior Director of Client Success
Watershed Health
Business Management courses -
Troy State University
Bachelor of Arts - Communication of Arts
University of West Florida
Preparing for a four year university -
Faulkner State Community College