Michelle Truax
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
34
34
years of professional experience
Work History
Area Dispatcher
United Rentals, Inc.
09.2005 - 11.2023
- Communicated with drivers and personnel to coordinate timely delivery of equipment.
- Directed dispatching, routing, and tracking of 18 fleet vehicles for three branch hub. 2022 Numbers: 99% On-Time Delivery, 73% On-Time Pick-up, & 110% Delivery Recovery (Fleet Size was approximately 90 Million).
- Sourced equipment for large projects as well day to day orders. Secured rerental equipment for orders when necessary.
- Worked with load center on BOL's for incoming equipment needed for orders.
- Worked with branches in and out of district relating to internal equipment transfers.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Additional Positions Held: Senior Account Specialist (Arcelor Mittal Steel) and Senior Inside Sales Representative
Various Positions
Lift Works, Inc.
03.2004 - 09.2005
- Inside Sales Representative: Took rental calls and placed orders from customer's
- Rental Billing Specialist: Generated all rental billing.
- Service Writer: Entered worked orders and maintained parts pricing in system.
- Dispatch: Assisted with dispatch when necessary
Various Positions
Lift Systems, Inc/United Rentals, Inc.
02.1990 - 03.2004
- Receptionist
- Service Writer
- Sales Support Assistant
- Senior Inside Sales Representative
- Dispatcher
Education
High School Diploma -
Argo Community High School
Summit, IL1985
Skills
- Dispatch Coordination
- Dispatching Procedures
- Effective Communication
- Active Listening
- Time Management
- Attention to Detail
- Analytical Skills
- Critical Thinking
- Decision Making
- Adaptability
- Problem Solving
Timeline
Area Dispatcher
United Rentals, Inc.
09.2005 - 11.2023
Various Positions
Lift Works, Inc.
03.2004 - 09.2005
Various Positions
Lift Systems, Inc/United Rentals, Inc.
02.1990 - 03.2004
High School Diploma -
Argo Community High School
Similar Profiles
Faydra HanslerFaydra Hansler
Contracts Coordinator at United Rentals, Inc.Contracts Coordinator at United Rentals, Inc.
Raj SinghRaj Singh
Engineered Systems Manager at United Rentals, Inc.Engineered Systems Manager at United Rentals, Inc.
Ray MedranoRay Medrano
Business Excellence Manager at Blue Line Rentals/ United RentalsBusiness Excellence Manager at Blue Line Rentals/ United Rentals
Kylie ForwardKylie Forward
Area Dispatcher at Chas RobertsArea Dispatcher at Chas Roberts
FELINSHA SMITHFELINSHA SMITH
WHITE GLOVE SERVICE/ AGENT-IN-CHARGE/ AREA EQUIPMENT MAINTENANCE/ DEICING QUALIFIED/POINT DISPATCHER/QUALITY CONTROL/SPRINGSHOT COORDINATOR/AREA TRAINER/FRONTLINE INVOLVEMENT TEAM/WELLBEING CHAMPION at DELTA AIR LINESWHITE GLOVE SERVICE/ AGENT-IN-CHARGE/ AREA EQUIPMENT MAINTENANCE/ DEICING QUALIFIED/POINT DISPATCHER/QUALITY CONTROL/SPRINGSHOT COORDINATOR/AREA TRAINER/FRONTLINE INVOLVEMENT TEAM/WELLBEING CHAMPION at DELTA AIR LINES