Michelle Underhill

Knowledge of MFG PRO

Knowledge of inventory

Data entry of Inventory

Can communicate well with others

Have moderate knowledge of PETU

Have worked In the cat Crib

Admin/Counter Knowledge

Knowledge of TeckPack

• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Completed inventory counts and ordered merchandise.
• Kept employees operating productively and working on task to meet business and customer needs.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Trained back-up associates and led crew members in managing operations of storefront.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Exercised composure under pressure and in escalated customer service scenarios.
• Restocked and organized merchandise in front lanes.
• Maintained cash drawer of $[Amount] or more per shift.

• Exercised composure under pressure and in escalated customer service scenarios.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Trained and mentored new employees to maximize team performance.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Tracked receipts, employee hours and inventory movements.
• Excelled in every store position and regularly backed up front-line staff.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Kept employees operating productively and working on task to meet business and customer needs.
• Collected and authorized payments of guests.
• Worked flexible schedule and extra shifts to meet business needs.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.