Michelle Valenzuela
San Antonio,TX
Summary
Dynamic Community Health Worker with a proven track record at Love Abides Health Collaboratives, excelling in health education and public outreach. Bilingual in Spanish, I effectively advocate for resources while providing compassionate support. Organized and detail-oriented, I enhance community wellness initiatives and streamline access to healthcare services for vulnerable populations.
Overview
17
17
years of professional experience
Work History
Community Health Worker
Love Abides Health Collaboratives
San Antonio, TX
10.2024 - Current
- Facilitated health education workshops to promote community wellness and preventative care.
- Assisted clients in navigating healthcare services and resources effectively.
- Conducted outreach activities to increase access to health screenings and immunizations.
- Collaborated with local organizations to enhance community health initiatives and programs.
- Provided emotional support and guidance to individuals facing health challenges within the community.
- Addressed patient concerns and provided support to vulnerable demographics.
- Collaborated with external organizations to coordinate health and social services.
Customer Service Representative
Harland Clarke
San Antonio, TX
01.2018 - 12.2018
- Managed customer inquiries and resolved issues efficiently through multiple communication channels.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed process improvements that enhanced response times and increased customer satisfaction ratings.
- Collaborated with cross-functional teams to streamline workflows and enhance service delivery standards.
Food Production Worker
Dynamic Foods
Lubbock, TX
01.2009 - 01.2013
- Operated machinery to efficiently produce food products in compliance with safety standards.
- Monitored production processes to ensure adherence to quality control guidelines.
- Assisted in training new team members on equipment operation and safety protocols.
- Implemented best practices for sanitation and cleanliness throughout the production area.
- Documented production data accurately for inventory management and reporting purposes.
- Adapted quickly to changing production demands while maintaining high-quality output.
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
Education
High School Diploma -
Southwest Texas Academy
San Antonio, TXSkills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Community-based resources
- Public outreach
- Bilingual spanish
- Resource advocacy
- Active listening
- Community outreach
- Flexible schedule
- Client and community service
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker
Love Abides Health Collaboratives
10.2024 - Current
Customer Service Representative
Harland Clarke
01.2018 - 12.2018
Food Production Worker
Dynamic Foods
01.2009 - 01.2013
High School Diploma -
Southwest Texas Academy