Michelle Valenzuela
San Antonio,TX
Summary
Dynamic Community Health Worker with a proven track record at Love Abides Health Collaboratives, excelling in health education and public outreach. Bilingual in Spanish, I effectively advocate for resources while providing compassionate support. Organized and detail-oriented, I enhance community wellness initiatives and streamline access to healthcare services for vulnerable populations.
Overview
17
17
years of professional experience
Work History
Community Health Worker
Love Abides Health Collaboratives
10.2024 - Current
- Facilitated health education workshops to promote community wellness and preventative care.
- Assisted clients in navigating healthcare services and resources effectively.
- Conducted outreach activities to increase access to health screenings and immunizations.
- Collaborated with local organizations to enhance community health initiatives and programs.
- Provided emotional support and guidance to individuals facing health challenges within the community.
- Addressed patient concerns and provided support to vulnerable demographics.
- Collaborated with external organizations to coordinate health and social services.
Customer Service Representative
Harland Clarke
01.2018 - 12.2018
- Managed customer inquiries and resolved issues efficiently through multiple communication channels.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed process improvements that enhanced response times and increased customer satisfaction ratings.
- Collaborated with cross-functional teams to streamline workflows and enhance service delivery standards.
Food Production Worker
Dynamic Foods
01.2009 - 01.2013
- Operated machinery to efficiently produce food products in compliance with safety standards.
- Monitored production processes to ensure adherence to quality control guidelines.
- Assisted in training new team members on equipment operation and safety protocols.
- Implemented best practices for sanitation and cleanliness throughout the production area.
- Documented production data accurately for inventory management and reporting purposes.
- Adapted quickly to changing production demands while maintaining high-quality output.
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
Education
High School Diploma -
Southwest Texas Academy
San Antonio, TXSkills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Community-based resources
- Public outreach
- Bilingual spanish
- Resource advocacy
- Active listening
- Community outreach
- Flexible schedule
- Client and community service
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker
Love Abides Health Collaboratives
10.2024 - Current
Customer Service Representative
Harland Clarke
01.2018 - 12.2018
Food Production Worker
Dynamic Foods
01.2009 - 01.2013
High School Diploma -
Southwest Texas Academy