Opal Williams
Fairburn,GA
Summary
Dynamic health professional with extensive experience at Grady Hospital, adept in medical assessment mastery and leadership development. Excelled in connecting individuals with chronic conditions to support programs, enhancing patient care coordination. Skilled in EPIC Systems and effective communication, demonstrated through successful community outreach and health education initiatives. Proven track record in supervisory roles, improving patient outcomes and operational efficiency. Compassionate professional in public health management, known for high productivity and efficient task completion. Skilled in community engagement, health education, and program development to address diverse community needs. Excel in communication, empathy, and problem-solving to foster trust and promote wellness within communities.
Overview
13
13
years of professional experience
Work History
Community Health Worker
Grady Hospital
Atlanta, GA
03.2023 - Current
- Assist with connecting support programs to a broad range of individuals including persons experiencing chronic medical conditions such as HIV and AIDS
- Assist patients with enrollment for programs such as Adap and Gilead.
- Monitor and communicate with patients who have been screened and are in need of informal counseling.
- Scheduled STI treatment and screenings
- Assist with obtaining housing and transportation.
- Collaborated with doctors and healthcare staff to track patient progress.
Tele-Medicine Supervisor/Clinic Supervisor
Empowerment Resource Center
Atlanta, GA
07.2021 - 03.2023
- Take Charge , Get tested Initiative - Build and manage record keeping system, scheduling and followups for voulteers
- Recruit outreach Specialist to volunteer in communities
- Perform (insti) HIV testing and educating memebers of the community about HIV, Prep and Pep medications as well as all other STI's
- Cultivate and manage relations with community partners and existing volunteers
- Volunteered Hats Off To Women, 2021- Encouraged women and teenaged girls to get tested, educating them about safe sex and how HIV/AIDS is contracted, as well as prevention and awareness
- Voluteered at Promise Place - Serving victims of domestic violence by coaching and assisting them on how to develop self esteem and self worth
- Work with external pharmacies to approve all prescriptions, in accordance to 340B standards and operational procedures
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information
- Act as Patient Care Coordinator or Health Service Coordinator to fill in the gaps in the telehealth services
Workflow Coordinator
The Radiology Group
Atlanta, GA
07.2018 - 06.2021
- Assign studies and ensure they are read by the Radiologist in a timely manner
- Search and retrieve images, add comments, monitor studies, and prioritize turnaround time
- Update Radiology information in PACS system
- Fulfillment of external records requests
- Make films
- CDs, and wet reads for patients
Front Desk/Radiologist Assistant Supervisor
Diagnostic Center of America
Boynton Beach, FL
07.2012 - 01.2018
- Entered patient demographic information and verified prescription Study
- Assigned studies to different facilities for Radiologists to read
- Scheduled appointments, checked in and checked outpatients
- Called insurance company to obtain authorization for services
- Provided results to doctor's office
- Printed and changed reports for patients
- Contacted emergency service on Stat positive results
Education
Masters Health Administration - Health information management
Louisiana State
Shreveport, LA12-2024
Skills
- WellTex
- Proficient in EPIC Systems
- Microsoft Word Proficiency
- Presentation Design
- Advanced Excel Proficiency
- Opal
- Romsoft
- MedInformatix
- Intergy
- Dock sink
- Meditech
- AnxwerX
- Leadership Development
- Meticulous Attention to Detail
- Driven Individual
- Data Analysis Skills
- Effective Communication
- Effective Communication
- Organizational skills
- Assignment management
- Healthy living plans
- Medical assessment mastery
- Community-based resources
- Infant mortality reduction
- Health coaching
- HIPAA guidelines
- Motivational interviewing
- Organized and detail oriented
- Schedule coordination
- Health education
- Public outreach
- Supervisory experience
- Encounter documentation
Activities
- Clayton State University Dean's List, Summer 2020
- Georgia Military College Winter Dean's List, 2018
- Volunteer at Bridges of Hope and Empowerment International INC
Accomplishments
Achievements in Primary Care innovation award Grady HIV PrEp
Timeline
Community Health Worker
Grady Hospital
03.2023 - Current
Tele-Medicine Supervisor/Clinic Supervisor
Empowerment Resource Center
07.2021 - 03.2023
Workflow Coordinator
The Radiology Group
07.2018 - 06.2021
Front Desk/Radiologist Assistant Supervisor
Diagnostic Center of America
07.2012 - 01.2018
Masters Health Administration - Health information management
Louisiana State
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