Nora Sanchez
Mesa,AZ
Summary
Led initiatives to enhance community health by focusing on physical and mental well-being. Developed strategic plans to deliver healthcare resources and educational materials to families. Cultivated a respectful and hopeful environment, fostering problem-solving and hard work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Health Worker
Arkos Health
08.2023 - 01.2026
- Educated community members on health resources and preventive care strategies.
- Conducted needs assessments to identify barriers to healthcare access.
- Collaborated with healthcare providers to ensure continuity of care for patients.
- Developed and implemented outreach programs to increase health awareness in the community.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Facilitated health screenings with follow-up care to target specific issues.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
- Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.
Medical Office Supervisor Internship
MomDoc
01.2023 - 04.2023
- Oversaw patient check-in processes to enhance operational efficiency. Fostered a welcoming environment through positive patient interactions.
- Facilitated appointment scheduling to enhance operational efficiency and client engagement.
- Provided timely responses to patient questions to enhance care experience.
- Maintained accurate patient records by charting and updating required information as necessary.
- Assisted in maintaining accurate inventory records to support operational efficiency.
- Administered payroll functions to ensure accurate compensation for employees.
- Facilitated prompt email correspondence to maintain operational efficiency.
- Executed efficient communication processes by faxing, mailing, and scanning essential documents to support office operations.
- Implemented systematic document organization to support efficient retrieval and management.
- Assessed and documented vital signs of patients to support clinical evaluations.
- Provided translation services to enhance patient understanding of medical information.
Money Handler
ENRAMEX INC.
01.2021 - 2023
- Cultivated client relationships through proactive collaboration and support initiatives.
- Executed cash counting, balancing, and reconciliation processes to ensure financial accuracy.
- Addressed customer financial inquiries with precision and thoroughness to foster trust and loyalty.
- Assisted customers with inquiries and transactions. Operated cash registers efficiently. Maintained cleanliness of checkout area after each customer interaction.
- Monitored daily store balance to ensure accurate financial reporting.
- Resolved customer inquiries regarding store policies and effectively addressed concerns.
- Welcomed customers upon entry and addressed inquiries with prompt, friendly service.
- Executed cash register operations for cash transactions with exceptional accuracy.
- Collaborated with shift manager to address operational challenges and resolve customer issues.
- Adapted work schedule and accepted additional shifts to align with business requirements.
Sales Associate
OLD NAVY
01.2017 - 01.2022
- Interacted with customers to strengthen connections and promote brand loyalty.
- Facilitated customer product searches and ensured accurate merchandise availability through system checks.
- Maintained professionalism while addressing challenges in fast-paced, high-stress situations to ensure operational continuity.
- Managed sourcing of products and fulfillment of orders to support timely delivery commitments for customers.
- Facilitated seamless product return processes to enhance customer satisfaction and loyalty.
- Addressed customer questions to enhance satisfaction and support service excellence.
- Oversaw product return procedures and provided support for customer selection inquiries.
- Educated customers on available promotions to drive sales and customer satisfaction.
- Arranged merchandise on racks and shelves to support promotional efforts and improve overall store aesthetics.
- Facilitated seamless processing of POS transactions to enhance customer satisfaction through efficient handling of coins, currency, payment cards, and receipts.
- Managed documentation of sales returns and inventory levels to ensure accurate stock management.
Education
Bachelor of Science - Community Health
Arizona State University
Phoenix, AZ01.2023
Skills
- Problem-solving and Critical thinking
- Excellent people skills
- Both oral and written communication skills
- Collaboration talent
- Patient advocacy
- Patient education
- Computer proficiency
- Learning/ adaptability skill
- Quick learner
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
INTEREST
Volunteering at Feed My Starving Children and at the local food bank during the holidays., Reading, Mindfulness activities
Certification
Community Health Worker
Timeline
Community Health Worker
Arkos Health
08.2023 - 01.2026
Medical Office Supervisor Internship
MomDoc
01.2023 - 04.2023
Money Handler
ENRAMEX INC.
01.2021 - 2023
Sales Associate
OLD NAVY
01.2017 - 01.2022
Bachelor of Science - Community Health
Arizona State University