Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Work Availability
Timeline
Volunteer Work
References
References
Hi, I’m

Michelle Vazquez

Columbus,GA
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Michelle Vazquez

Summary

Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. A dependable Loan Specialist committed to explaining complex information in easy to understand terminology. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thorough and detail-oriented Loan Officer brings proven expertise in evaluating packages with balanced approach encompassing both risk mitigation and profit goals. Excels at marketing products and developing referral networks to sustain customer base. Specializes in Automotive products.

Overview

3
years of professional experience
1
Certification
1

Leadership Award

Work History

Autonation Hyundai of Columbus
Columbus , GA

Automotive Finance Manager
01.2022 - Current

Job overview

  • Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
  • Developed strategies to increase auto finance sales volume while maintaining profit margins.
  • Prepared and presented financial reports to upper management.
  • Created and implemented policies and procedures related to automotive financing activities.
  • Analyzed customer credit histories in order to determine eligibility for loans.
  • Reviewed contracts for accuracy prior to signing by customers.
  • Provided guidance and advice on the best financing options available for customers.
  • Maintained accurate records of all transactions related to auto finance services.
  • Processed applications for new vehicle loans efficiently and accurately.
  • Monitored current market rates for competitive pricing of loans offered.
  • Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
  • Collaborated with sales staff in order to maximize opportunities for profitable deals.
  • Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
  • Identified areas where operational efficiencies could be improved within the department.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.

Autonation CDJR
Columbus , GA

Sales Representative
01.2021 - 01.2022

Job overview

  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Analyzed customer feedback to improve products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Negotiated pricing contracts with customers to maximize profits.
  • Attended industry events such as conferences, seminars.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Maintained records related to sales for store management.

Education

Autonation University
Atlanta, GA

Master Certified Finance Manager from Finance
06.2022

Columbus Technical College
Columbus, GA

Associate of Applied Science from Health
07.2021

Skills

  • Product Knowledge
  • Corporate Policies
  • Business Growth
  • Lender Relations
  • Financial History Analysis
  • Income Evaluation
  • Loan Processing Coordination
  • Attention to Detail
  • Loan File Maintenance
  • Credit History Review
  • Application Review
  • Product Education
  • Complaint Handling
  • Customer Service
  • Data Entry
  • Collections Management
  • Client Interview
  • Debt and Credit Management
  • Analytical and Critical Thinking
  • Financial Service Solutions
  • Fraud Detection and Prevention
  • Networking and Partnership Development
  • Database Management
  • Report Preparation
  • Customer Service-Focused
  • Oral and Written Comprehension
  • Financial Accounting
  • Microsoft Office
  • Performance Assessment and Improvement
  • Applicant Counseling
  • Staff Management
  • Cash Handling
  • Basic Mathematics

Affiliations

  • Marketing
  • Passionate Sports Coach
  • Leadership
  • Time Management

Accomplishments

  • Executive Leadership award
  • Top Performer
  • Number 1 in Brand
  • Finance Level 1 & 2
Availability
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Timeline

Automotive Finance Manager

Autonation Hyundai of Columbus
01.2022 - Current

Sales Representative

Autonation CDJR
01.2021 - 01.2022

Autonation University

Master Certified Finance Manager from Finance

Columbus Technical College

Associate of Applied Science from Health

Volunteer Work

  • Youth Basketball Coach
  • Life Coach for Youth
  • Mentor of a Group of 10

References

References available upon request.

References

References available upon request.
Michelle Vazquez