Michelle Wade-Bennett
Castle Pines,CO
Summary
Knowledgeable Director of Nursing with years of operational and clinical expertise with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Demonstrated leadership and problem-solving skills to drive continuous improvement and achieve organizational goals.
Overview
23
23
years of professional experience
Work History
Director of Nursing for Behavioral Health
HCA
09.2023 - Current
- Strategic planning and execution for corporate and service line objectives.
- Multi-Unit operations management.
- Team Leadership and Development.
- Process Improvement and Development.
- Key Performance Indicators (KPI) monitoring & data analysis identifying areas for action planning and optimization.
- Collaborated with senior leadership on budgeting & financial forecasting, resource allocation, and fiscal responsibilities.
- Change management including culture shift.
- Improved patient care quality by implementing evidence-based nursing practices and protocols.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Conducted regular risk assessments within departments to identify areas of potential vulnerability and implement corrective actions where necessary.
- Streamlined Treatment Team for Interdisciplinary Team Approach.
- Facilitated regular training and development sessions to enhance team capabilities resulting in increase employee engagement and retention.
Director of Nursing
Life Care Center of America at Stonegate
01.2023 - 08.2023
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited, hired and trained new medical and facility staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained awareness of government regulations, health insurance changes and financing options.
Director of Clinical Services
Brookdale Senior Living Facility
04.2020 - 08.2023
- Developed, implemented, revised and evaluated policies and procedures.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Direct day-to-day administrative and operational functions for 95-bed facility, providing guidance and leadership to over employees across more than 4 departments.
- Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of CMS and Managed Care rates.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of care.
Assistant Director of Nursing
SANDALWOOD MANOR REHABILITATION CENTER
08.2019 - 04.2020
- Worked with, to develop nursing staff through education, evaluation, performance management and competency improvement.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, management and external groups to coordinate patient care.
- Participated in routine management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Clinic and Business Manager
ARVADA DENTAL CENTER AND LEGACY FAMILY DENTAL
02.2011 - 03.2019
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
- Hired exceptional candidates and effectively lead staff to maximize productivity and eliminate process lags.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.
- Oversaw all office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Adult Nurse Practitioner
WESTERN NEPRHOLOGY
08.2007 - 05.2008
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions
- Provided information on health promotion and disease prevention
- Provided education on Hemodialysis, Peritoneal Dialysis, and Transplantation
- Oversight of 80 Hemodialysis patients in conjunction with Nephrologists
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers
- Discussed care plans with patients and explained test results and proper use of medications
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer and other diseases
- Educated patients on treatment options, medical needs and non-medical options for treatments and therapy
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention
- Provided medical services and care to patients with chronic and acute conditions, including but not limited to Chronic Kidney Disease, Hypertension and Diabetes Mellitus.
Adult Nurse Practitioner
DENVER NEPHROLOGY
06.2004 - 07.2007
- Treatment and management of 120 Hemodialysis patients in conjunction with Nephrologist
- Treatment and management of IV Venofer Clinic
- Treatment and management of Chronic Kidney Disease Clinic
- Provided information on health promotion and disease prevention
- Assessed patient conditions by performing thorough examinations and diagnostics
- Assessed patients to determine individual needs and develop treatment plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers
- Explained side effects from medications and provided in-depth education to patients on diabetes, CKD, HTN, Lupus Nephritis and other diseases
- Educated patients on treatment options, including
- Hemodialysis, Peritoneal Dialysis, and Transplantation
- Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention
- Supported patients in maintaining prescribed regimen of care.
Adult Nurse Practitioner
UNIVERISTY OF COLORADO SCHOOL OF MEDICINE
01.2003 - 06.2004
- Participated in Grand Rounds with MDs, Fellows, and Residents within the School of Medicine Renal and Hypertension Division
- Duties equivalent to job descriptions listed in previous Nurse Practitioner roles.
Clinical Educator
UNIVERISTY OF COLORADO HOSPTIAL
06.2001 - 01.2003
- Provided clinical education relevant to staff.
Education
Master of Science - Nursing-ANP
University of Colorado Health Sciences
Denver, CO12.2003
Bachelor of Science - Nursing
University of Colorado Health Sciences Center
Denver, CO05.2000
Skills
- Strategic Planning
- Operations Oversight
- Leadership and Guidance
- Process Improvements & Development
- Business Management
- Operational Efficiency
- Cross-functional coordination
Additional Information
- ADDITIONAL INFORMATION CREDENTIALS AND LICENSES - CO-129293 RN, ANP, RX
Timeline
Director of Nursing for Behavioral Health
HCA
09.2023 - Current
Director of Nursing
Life Care Center of America at Stonegate
01.2023 - 08.2023
Director of Clinical Services
Brookdale Senior Living Facility
04.2020 - 08.2023
Assistant Director of Nursing
SANDALWOOD MANOR REHABILITATION CENTER
08.2019 - 04.2020
Clinic and Business Manager
ARVADA DENTAL CENTER AND LEGACY FAMILY DENTAL
02.2011 - 03.2019
Adult Nurse Practitioner
WESTERN NEPRHOLOGY
08.2007 - 05.2008
Adult Nurse Practitioner
DENVER NEPHROLOGY
06.2004 - 07.2007
Adult Nurse Practitioner
UNIVERISTY OF COLORADO SCHOOL OF MEDICINE
01.2003 - 06.2004
Clinical Educator
UNIVERISTY OF COLORADO HOSPTIAL
06.2001 - 01.2003
Master of Science - Nursing-ANP
University of Colorado Health Sciences
Bachelor of Science - Nursing
University of Colorado Health Sciences Center
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