MICHELLE WARFIELD
Deli Clerk
Grand Rapids,MI
Summary
Enthusiastic, outgoing and a professional Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Knowledgeable Deli associate with solid background in customer service and food handling. Proven track record of efficiently handling cash and providing excellent customer experiences. Demonstrated ability in managing point-of-sale systems and maintaining clean, organized workspace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Cashier Assistant
Costco Wholesale
San Marcos, CA 92069
09.2008 - Current
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Actively pursued personal learning and development opportunities.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Fitted and adjusted eyeglasses and contact lenses.
- Helped patients select frames according to desired style and color.
- Used lensometers to measure and record patients’ lens power.
- Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
- Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
- Receptively answered customer questions and helped locate desired items in the pharmacy.
Education
High School Diploma - undefined
Poway High School
1985
Associate of Applied Science - Medical Assistant
Grey Medical
1995
Associate of Applied Science - Opthalmalogy
Shiley Eye Center UCSD
La Jolla, CA2008
Skills
- Customer-oriented
- Active listening skills
- Retail sales
- Computer literate
- Stocking
- Personable
- Motivated team player
- Employee relations
- Credit card transactions
- Merchandising
- Attention to detail
- HIPAA compliance
- Upselling techniques
Timeline
Cashier Assistant
Costco Wholesale
09.2008 - Current
High School Diploma - undefined
Poway High School
Associate of Applied Science - Medical Assistant
Grey Medical
Associate of Applied Science - Opthalmalogy
Shiley Eye Center UCSD