Michelle Weindel
Willoughby,OH
Summary
Versatile Assistant General Manager with 3 years of experience overseeing daily high volume night club operations, as well as 16 years experience in the service/hospitality industry. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
21
21
years of professional experience
Work History
Assistant General Manager
The Park Social Lounge
Cleveland, OH
05.2017 - Current
- Resolved problems promptly to elevate customer approval.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Performed pricing and estimates based on customer needs and requirements.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Bartender
Fox & Hound
Mayfield Heights, OH
10.2012 - 12.2021
- Closed out cash register and prepared cashier report at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Poured and prepared mixed drinks for high volume sports bar.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Bartender
Coastal Taco
Cleveland, OH
03.2017 - 07.2018
- Operated efficiently in high-volume setting to prepare and serve crafted cocktails for service well.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Decreased waste, following strict recipes and drink measurement protocol.
Bartender
XO Prime Steaks
Cleveland, OH
12.2016 - 07.2018
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept bar presentable and well-stocked to meet customer needs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Hairstylist
Raun's Salon
Willoughby, OH
03.2010 - 10.2013
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Licensed Cosmetology - Cosmetology Managment
Brown Aveda Institute
Mentor03.2009
Diploma -
North High School
Eastlake06.2003
Skills
- Strong leadership skills
- Customer service skills
- Excellent problem solving skills
- Calm under pressure
- Comfortable with hospitality and sales technology platforms
- Attention to details
- Ensuring safety and health code protocol
Timeline
Assistant General Manager
The Park Social Lounge
05.2017 - Current
Bartender
Coastal Taco
03.2017 - 07.2018
Bartender
XO Prime Steaks
12.2016 - 07.2018
Bartender
Fox & Hound
10.2012 - 12.2021
Hairstylist
Raun's Salon
03.2010 - 10.2013
Licensed Cosmetology - Cosmetology Managment
Brown Aveda Institute
Diploma -
North High School