Michelle Wilkins
Lecompton
Summary
Accomplished Direct Support Professional and Cashier with a proven track record at GoodLife Innovations and Caseys General Store. Expert in compassionate caregiving and relationship building, enhancing client wellness and fostering customer loyalty. Demonstrated ability in time management and first aid, ensuring high levels of accuracy and client support.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
GoodLife Innovations
01.2017 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Cashier
Caseys Genral Store
10.2015 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma -
Perry-Lecompton HS
Perry05.2015
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Decision-making support
- Relationship building
Timeline
Direct Support Professional
GoodLife Innovations
01.2017 - Current
Cashier
Caseys Genral Store
10.2015 - 12.2018
Diploma -
Perry-Lecompton HS
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