Hi, I’m
Michelle wilkinson
Clifton,CO
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
20
years of professional experience
Work History
Stinker StoresGrand Junction , Colorado
Customer Service/Line Cook
07.2024 - 12.2024
Job overview
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Made meals in accordance with company standards and requirements.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Service Master CleaningPalmer, Alaska
Crew Member
04.2009 - 12.2011
Job overview
- Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
- Managed inventory of supplies needed for restoration projects.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Communicated regularly with team members about upcoming deadlines or changes in plans.
- Applied treatments such as sealants and fungicides to prevent further damage.
- Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Removed debris from affected areas with vacuums and other tools.
- Performed water extraction services on various types of carpets and upholstery.
- Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
Nancy's Chicago PizzaGrand Junction, Colorado
Delivery Driver/Food Preparation Worker
12.2004 - 12.2006
Job overview
- Monitored fuel level throughout shift and refueled when necessary.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed all safety protocols while driving.
- Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
- Offered customers information about restaurant menu items or special promotions.
- Answered customer inquiries regarding menu items, prices and availability.
- Processed online payments via credit card, debit card or PayPal.
- Inspected vehicle before and after shifts for any maintenance needs or issues.
- Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
Education
Fruita High School Fruita, CO
High School Diploma
05-2005
Skills
- Prep work
- Cleaning and organization
- Professional attitude
- Customer service
- Basic math
- Active listening
- Grammar
Timeline
Customer Service/Line Cook
Stinker Stores
07.2024 - 12.2024
Crew Member
Service Master Cleaning
04.2009 - 12.2011
Delivery Driver/Food Preparation Worker
Nancy's Chicago Pizza
12.2004 - 12.2006
Fruita High School
High School Diploma
Similar Profiles
BRIEN SANDERSBRIEN SANDERS
Prep Cook at Stinker StoresPrep Cook at Stinker Stores
Jessica SalazarJessica Salazar
Customer Service Representative at Stinker StoresCustomer Service Representative at Stinker Stores
Whitney LarkinsWhitney Larkins
Assistant Manager at Stinker StoresAssistant Manager at Stinker Stores