Michelle Williams
Hutto,TX
Summary
Administrative Assistant professional at Ascension, Shoal Creek Dedicated, self-motivated, and proficient office assistant with 20+ years' organizing administrative tasks, maintaining executive schedules, and staffing operations within the hospital. Detail-oriented Great time management skills within deadlines. Studious inventory manager with passion for reorganization and process improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ascension Shoal Creek
05.2021 - Current
- Ability to handle a busy schedule Prioritize daily tasks with management
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Behavioral Health Technician
Ascension Shoal Creek
05.2019 - 05.2021
- Inventory belongings (following and paying attention to detail to patients items) of patient's upon admission's and release
- Use Crisis Intervention techniques per company policy in volatile situations between patients
- Monitored patient behavior and immediately reported changes to supervising physician.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Education
NA - Criminal Justice
Central Texas College
Killeen, TX01.1993
Certification
- CPR/AED, 05/01/25, Trained in CPR/First-Aid and use of AED
- First Aid Certification, 05/01/25
- BLS Certification, 06/01/25
Additional Information - Supervisory Skills
- Provides information, guidance and development opportunities for assigned staff.
- Provides ongoing, effect and useful performance feedback.
- Management and supervisory principles, practices and techniques.
- Negotiating, interviewing and investigating practices and techniques.
- Handles personnel/performance problems in accordance with agency policies and expectations.
- Delegates responsibility with commensurate amount of authority and follows up effectively.
- Effectively involves assigned staff in decisions affecting them, unit and division.
Timeline
Administrative Assistant
Ascension Shoal Creek
05.2021 - Current
Behavioral Health Technician
Ascension Shoal Creek
05.2019 - 05.2021
NA - Criminal Justice
Central Texas College
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