Michelle Willis

Managed a house of 10 women. My responsibilities were:

• Tox screens
• Bed checks
• Problem solving
• Running a safe house
• Assist women in getting resources
• Communication
• volunteer
• Referrals
• Accomplished multiple tasks within established timeframes.
• intakes
• discharges
• gave all violations
• Skilled at working independently and collaboratively in a team environment.

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• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Scheduled appointments in computer system.
• Maintained office supplies by taking inventory and submitted orders for low-stock items.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Read and responded to emails, answered telephone calls and relay messages.
• Social Media Manager
• Solve any conflict in salon

• Implemented crisis intervention strategies when necessary to maintain safety among all residents during challenging situations.
• Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
• Developed strong relationships with local community resources to provide additional support services for residents in need.
• Assisted residents in creating personalized aftercare plans to maintain long-term sobriety upon leaving the recovery house setting.
• Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
• Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
• Coordinated community resources and secured referrals.