Michelle Winings
Quality Assurance
Greencastle,IN
Summary
Accomplished Quality Assurance Lead with abundant knowledge of industry practices, processes and quality management. Familiar with quality cost concepts and techniques coupled with passion for continuously improving revenue growth and operations.
Overview
26
26
years of professional experience
Work History
Quality Assurance Team Lead
Walmart.com
Plainfield, IN
04.2021 - Current
- Provided leadership, guidance and mentorship to junior members of the QA team.
- Performed root cause analysis on identified defects and developed corrective action plans.
- Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
- Facilitated investigations into customer complaints and recommended responses containing root cause determinations and issue resolutions.
- Performed inventory audits and root cause of discrepancies.
Quality Assurance
Walmart
Greencastle, IN
03.2013 - 04.2021
- Implemented quality assurance standards across all departments.
- Inspected outgoing shipments for quality assurance purposes.
- Inspected incoming materials for quality assurance purposes.
- Evaluated recordings for quality assurance purposes.
- Inspected completed work for quality assurance.
- Participated in quality assurance reviews as needed.
- Monitored production flow for quality assurance purposes.
- Inspected product for quality assurance purposes.
- Maintained accurate records of daily inventory, inbound, and outbound numbers with a strong focus on UPH (units per hour).
Various
Walmart Distribution
Greencastle, IN
07.1998 - 03.2013
- Demonstrated expertise as a replenishment driver.
- Maximized productivity through improved orderfilling techniques.
- Achieved high operational efficiency as a Putaway Driver by utilizing effective communication skills and adhering to safety guidelines.
Education
High School Diploma -
North Central High School
Farmersburg, IN05-1988
Skills
- Cross-functional team leadership
- Non-conformance reporting
- Team Training
- Operational Excellence
- Product Inspection
- Servant Leadership
Accomplishments
- Received Associate of the month several times throughout my years at Walmart
References
References available upon request.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Quality Assurance Team Lead
Walmart.com
04.2021 - Current
Quality Assurance
Walmart
03.2013 - 04.2021
Various
Walmart Distribution
07.1998 - 03.2013
High School Diploma -
North Central High School