Michelle Wolfe
Pittsburgh,PA
Summary
Dynamic Paraprofessional and Licensed Cosmetologist with a proven track record in fostering student success at Pittsburgh Public Schools and boosting sales at Sally's Beauty Supply. Specializes in behavior management and effective communication, enhancing classroom environments and customer satisfaction. Demonstrated ability to improve client retention and student engagement through innovative strategies and a patient approach. Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
44
44
years of professional experience
Work History
Paraprofessional EA1
Pittsburgh Public School District
09.1997 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- At most schools worked in the In School Suspension Rooms / Intervention Room.
Licensed Cosmetologist Sales Rep
Sally's Beauty Supply
04.1987 - 04.1989
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Developed strong relationships with vendors, securing high-quality products at competitive prices.
- Provided expert color recommendations based on individual skin tones, personal style preferences, and current trends in the industry.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Demonstrated high level of customer service to increase retention and satisfaction.
Mary Vucic Beauty Salon
Mary Vucic
01.1981 - 01.1987
- Maintained a clean and inviting salon environment to promote client comfort and encourage repeat business.
- Ensured all equipment was well-maintained and functioning properly through regular inspections and repairs as needed.
- Provided exceptional customer service, addressing concerns promptly and professionally, resulting in increased client loyalty.
- Streamlined daily operations for increased productivity by effectively coordinating staff schedules and assignments.
- Facilitated ongoing staff training on new beauty techniques, ensuring a knowledgeable team capable of delivering top-notch services.
- Collaborated with salon owner to develop new services and package offerings for clientele growth.
Education
High School Diploma -
South High School
Pittsburgh, PA06.1983
Skills
Behavior Management
Effective Communication
Helping Students with Special Needs
Small Group and Individual Assistance
Patient
Timeline
Paraprofessional EA1
Pittsburgh Public School District
09.1997 - Current
Licensed Cosmetologist Sales Rep
Sally's Beauty Supply
04.1987 - 04.1989
Mary Vucic Beauty Salon
Mary Vucic
01.1981 - 01.1987
High School Diploma -
South High School
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