Open To Work
STACEY SAINTILUS
Roselle,NJ
Summary
- Customer service-oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality.
- Bilingual – Fluent in English and Creole.
- Experienced with Microsoft Word and Office Suite.
- Resourceful, flexible, and adept at acquiring new skills in support of company objectives.
- Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
14
14
years of professional experience
Work History
Paraprofessional- ABA Paraprofessional
Education Staffing Solutions (ESS)
Maplewood, NJ
11.2024 - Current
- Serves as confidential paraprofessional ABA instructional aide to the classroom teachers.
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with diverse learning needs, fostering an inclusive environment.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assists teacher in Applied Behavior Analysis (ABA) instruction for appropriate special need students.
Laboratory Technician
Sunrise Diagnostic Lab
Irvington, NJ
01.2022 - 03.2022
- Set up the testing site and gather the required supplies.
- Collect the anterior nasal specimen and follow testing guidelines.
- Sanitize workspace after each client; disinfect workspace at end of the testing session; dispose of hazardous waste and store supplies.
Specimen Processing/Lab Tech
BioReference/Aerotek
Elmwood Park, NJ
04.2020 - 09.2020
- Conducted laboratory tests and analyses to ensure compliance with quality standards.
- Operated and maintained sophisticated laboratory equipment for accurate results.
- Process specimens efficiently using automated systems and manual techniques.
- Ensure compliance with safety protocols and quality control standards.
- Maintain detailed records of processed specimens for regulatory compliance and audits.
- Confirm client and specimen details and ascertain the adequacy and appropriateness of specimens.
- Ensure specimens are labeled and stored effectively, process specimens, and dispose of older specimens.
Patient Support Assistant/ Pharmacy Technician
Asembia Pharmacy
Florham Park, NJ
03.2017 - 05.2019
- Facilitated communication between patients and healthcare providers to ensure timely medication access.
- Provided compassionate patient support, enhancing overall experience and satisfaction.
- Communicate effectively with clients, family members, and co-workers.
- Assisted healthcare teams in patient intake processes, ensuring accurate information collection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Front Desk Security
Motivated Security
Berkeley Heights, NJ
10.2016 - 05.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Respond to emergencies or incidents and report them.
- Conduct patrol tours using a checkpoint scanning system.
Medical Records Field Technician
Ciox Health
Toms River, NJ
10.2014 - 10.2016
- Answered inquiries from patients and staff regarding medical records and patient databases.
- Managed medical record retrieval processes, ensuring compliance with HIPAA regulations.
- Conducted regular audits of medical records for accuracy and completeness, improving data integrity.
- Processed and uploaded patient documentation into database profiles.
- Reviewed medical records for completeness, assembled records into standard order, and filed records in designated areas according to applicable alphabetic and numeric filing systems.
- Maintained all files in established systems with all materials properly arranged and affixed within filing material as received.
- Knowledge of health record documentation guidelines and processes for disclosing protected health information.
- Ensures the confidentiality of all medical records information.
Sales Associate / Customer Service Representative
Macy’s Department Store
Short Hills, NJ
07.2012 - 08.2014
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Implemented strategies that reduced response times for customer queries significantly.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Education
Medical Administrative Assistant -
Ultimate Medical Academy
01.2015
Nursing Major - Psychology Minor
Seton Hall University
01.2013
Skills
- Medical Administrative Assistant
- Medical Terminology
- Patient Processing
- Patient Registration
- Medical Billing
- Medical Records Management
- Release of Information
- Introduction to ICD-10-CM Coding
- HIPAA Compliance
- Anatomy & Physiology
- Electronic Health Records
- EHR / EMR
- Greenway
- Computer Information Systems
- Medical Transcription
- Office Accounting
- MS Office / MS Word
- Medical Laws & Ethics
- Path Physiology for Medical Office
- Principles of Management
- Behavior management
- Effective communication
Timeline
Paraprofessional- ABA Paraprofessional
Education Staffing Solutions (ESS)
11.2024 - Current
Laboratory Technician
Sunrise Diagnostic Lab
01.2022 - 03.2022
Specimen Processing/Lab Tech
BioReference/Aerotek
04.2020 - 09.2020
Patient Support Assistant/ Pharmacy Technician
Asembia Pharmacy
03.2017 - 05.2019
Front Desk Security
Motivated Security
10.2016 - 05.2018
Medical Records Field Technician
Ciox Health
10.2014 - 10.2016
Sales Associate / Customer Service Representative
Macy’s Department Store
07.2012 - 08.2014
Nursing Major - Psychology Minor
Seton Hall University
Medical Administrative Assistant -
Ultimate Medical Academy