- Interior Design
- Yoga
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
Michelle Wolfson
Marietta,GA
Summary
Accomplished Client Specialist with a proven track record at Ageless Remedies, enhancing client satisfaction and streamlining check-in processes. Expert in visual merchandising and maintaining high levels of confidentiality. Recognized for outstanding interpersonal skills and the ability to manage vendor relations effectively. Achieved a display award from Desert Mountain Golf Club, demonstrating exceptional promotional planning abilities.
Overcame retail challenges with impactful merchandising strategies that increased product visibility and customer engagement. Demonstrated analytical skills and creative problem-solving in maintaining inventory and visual displays.
Overview
24
24
years of professional experience
Work History
Client Specialist
Ageless Remedies
04.2010 - 01.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for clients.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Confirmed appointments, communicated with clients, and updated client records.
Front Desk Receptionist
Renew Day Spa
03.2008 - 04.2010
- Perform opening and closing duties.
- Schedule and confirm appointments.
- Greet clients, and register them in system.
- Preform inventory counts on product lines and assist in ordering.
- Close out end of day and balance cash and credit cards to system tools.
- Perform general clerical duties.
- Ensure clients are comfortable and ready for service.
General Manager
Jump Zone
01.2006 - 04.2008
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed budget implementations, employee reviews.
- Party Planning and insuring parties were a success.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored daily cash and credit card payments.
Guest Coordinator
Aspen Signature Steaks
02.2001 - 07.2005
- Supported event planning efforts for on-site conferences or special occasions, providing exceptional service for all attendees.
- Enhanced customer satisfaction by promptly and professionally addressing guest inquiries and requests.
- Developed strong relationships with repeat clients, resulting in increased loyalty and return visits.
- Worked closely with management to implement new policies or procedures, contributing to an improved guest experience overall.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Assisted guests with reservation.
Merchandiser
Desert Mountain Golf Club
03.1997 - 06.2021
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Created and acquired seasonal uniforms for food and beverage department.
- Facilitated all guest inquiries, special requests and orders for member's.
- Display recognized for presentation by Golf Shop Operations /February 2000-Top 100 Golf Shops.
Education
No Degree - Business
Dekalb Community College
Dunwoody, GAHigh School Diploma -
Lassiter High School
Marietta, Ga05-1989
Skills
- Reliable and punctual
- Friendly and outgoing
- Merchandise planning
- Vendor relations
- Promotional planning
- Pricing and shelf labeling
- Visual merchandising
- Store maintenance
- Product inventory counts
Interests
Timeline
Client Specialist
Ageless Remedies
04.2010 - 01.2013
Front Desk Receptionist
Renew Day Spa
03.2008 - 04.2010
General Manager
Jump Zone
01.2006 - 04.2008
Guest Coordinator
Aspen Signature Steaks
02.2001 - 07.2005
Merchandiser
Desert Mountain Golf Club
03.1997 - 06.2021
No Degree - Business
Dekalb Community College
High School Diploma -
Lassiter High School
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