Michelle Woodall
Massena,NY
Summary
Over 30 years in the customer service and sales area to include management. In this capacity I was responsible for all aspects of customer service as well as hiring and coaching employees.
Overview
7
7
years of professional experience
Work History
Salesperson
Kay Jewelers
Massena, NY
08.2016 - 03.2018
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Salesperson
Cellular Sales
Massena, NY
08.2012 - 09.2014
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Branch Manager
Woodforest Bank
Potsdam, NY
12.2008 - 12.2011
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Education
High School Diploma -
Massena Central High School
Massena06.1985
Skills
- Loyalty Building
- Cash Register Operation
- Customer Understanding
- Suggestive Selling
- Effective Communicator
- Reading Comprehension
- Professional Telephone Etiquette
Timeline
Salesperson
Kay Jewelers
08.2016 - 03.2018
Salesperson
Cellular Sales
08.2012 - 09.2014
Branch Manager
Woodforest Bank
12.2008 - 12.2011
High School Diploma -
Massena Central High School
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