Michelle Zaccaglino
Webster,NY
Summary
Accomplished Product Manager with a proven track record at Skillsoft, adept in Agile Software Development and fostering Teamwork and Collaboration. Spearheaded innovative product strategies, significantly enhancing content curation and development processes. Excelled in project planning and lifecycle management, establishing robust stakeholder relationships and driving cross-functional team success.
Overview
12
12
years of professional experience
Work History
Product Manager, Senior
Skillsoft
08.2021 - Current
- Guided the direction of our internal content assembly and curation tool through effective product roadmap management.
- Successfully managed the delivery of diverse content experiences including interactive, compliance, assessments, and standards-based content as a product manager.
- Created product documentation to inform internal content production and curation teams about upcoming features and products.
- Collaborated with engineering management and UX to efficiently coordinate tasks for the largest squad in our company.
- Managed multiple key dependencies for public roadmap features on a quarterly basis
- Established strong relationships with key stakeholders, fostering collaboration across squads for seamless product development.
Product Manager
Skillsoft
04.2018 - 08.2021
- Played a key role in continuously improving a new platform as product manager for our internal content development team
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
Business Systems Analyst
Xerox Corporation
04.2016 - 04.2018
- Organized and facilitated requirements sessions to elicit detailed non functional and non functional requirements using a prototyping approach
- Created and managed user acceptance testing (UAT) collaterals, which included: UAT plan, UAT scenarios, UAT data prep
- Facilitated and oversaw the execution of the multiple iterations of UAT testing to confirm the solution meets the agreed upon requirements
- Served as the Lead BSA and was responsible for managing expectations, workloads and coaching two associate BSAs on the project
Associate Business Systems Analyst
Xerox Corporation
11.2013 - 04.2016
- Worked alongside lead BSA to assist in the planning, facilitation, elicitation, and documentation of high level and detailed requirements.
- Created and managed UAT collaterals, which included: UAT plan, UAT scenarios, UAT data prep
- Executed UAT to ensure the proposed solution met the requirements
- Performed the business acceptance test in production
Business Analyst in Billing
Erie Insurance Group
06.2012 - 10.2013
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Education
Bachelor of Arts - Computer Science And Business Administration
Mercyhurst University
Erie, PA05.2012
Skills
- Project Planning
- Agile Software Development
- Product Strategy
- Product Lifecycle Management
- Teamwork and Collaboration
- Product Vision and Strategy
Timeline
Product Manager, Senior
Skillsoft
08.2021 - Current
Product Manager
Skillsoft
04.2018 - 08.2021
Business Systems Analyst
Xerox Corporation
04.2016 - 04.2018
Associate Business Systems Analyst
Xerox Corporation
11.2013 - 04.2016
Business Analyst in Billing
Erie Insurance Group
06.2012 - 10.2013
Bachelor of Arts - Computer Science And Business Administration
Mercyhurst University
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