Michelle Zank
Sarasota,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Cosmetologist
Hair International Design Team
Kenosha , WI
08.2009 - 07.2024
- Engaged with customers by providing friendly conversation during services.
- Managed appointments through scheduling software program.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Provided consultations to clients on beauty treatments, products and services.
- Assisted customers in selecting appropriate retail products for their needs.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Washed, colored, cut and styled hair for high volume of clients daily.
Education
Cosmetology License - Cosmetology
Gateway Technical College
Kenosha, WI05-2009
Bachelor of Science - Elementary Education
Martin Luther College
New Ulm, MN12-1997
Skills
- Friendly Communication
- Product and Service Explanations
- Relationship Building
- Client Education
- Product expertise
- Hair Coloring and Highlighting
- Scheduling appointments
- Decision-Making
- Payment processing expertise
- Social skills
References
References available upon request.
Timeline
Cosmetologist
Hair International Design Team
08.2009 - 07.2024
Cosmetology License - Cosmetology
Gateway Technical College
Bachelor of Science - Elementary Education
Martin Luther College
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