Michelle Zhang
Eastaboga,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Optometrist Assistant
1234 Eye Care Clinic
Alhambra, CA
02.2018 - 03.2019
- Assisted in patient examination by providing preliminary screenings and recording medical histories.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Communicated effectively with optometrists regarding patient needs or concerns.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Managed daily operations within the office including ordering supplies, processing paperwork, answering phones.
- Verified insurance coverage and collected payments from patients or other third-party payers.
Optometrist Assistant
1234 Eye Care Clinic
Alhambra, CA
08.2009 - 03.2013
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Verified insurance coverage and collected payments from patients or other third-party payers.
Education
GED -
HiSET
El Monte, CA03-2032
Skills
- Bilingual in English and Mandarin
- Customer Service
- Call Management
- Diagnostic Equipment Operation
- Payment Collection
- Patient Care Coordination
- Office Administration
- Appointment Scheduling
- Report Preparation
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited
Timeline
Optometrist Assistant
1234 Eye Care Clinic
02.2018 - 03.2019
Optometrist Assistant
1234 Eye Care Clinic
08.2009 - 03.2013
GED -
HiSET
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