Summary
Overview
Work History
Skills
Timeline
Generic

Michelle Zuidema

Horton

Summary

Results-driven professional with extensive experience in the sales industry. Proven ability to build relationships, assist customers, and train new staff, contributing to efficient operations and improved customer satisfaction. Committed to enhancing team collaboration and organizational effectiveness.

Overview

2026
2026
years of professional experience

Work History

Bakery Worker

Jonesville Bakery
Jonesville
05.2021 - 08.2025
  • Maintained cleanliness and organization in the work area throughout shifts.
  • Assisted customers with product selection and provided information on ingredients.
  • Monitored inventory levels of baking supplies and reported shortages to management.
  • Collaborated with team members to streamline production processes effectively.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Rotated stock regularly to prevent spoilage due to overstocking or outdating.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Assisted in training new staff members on proper methods of preparing and serving bakery items.
  • Communicated customer feedback regarding product taste or presentation back to owners.
  • Operated the cash register accurately when ringing up customers' purchases, and handled cash accordingly.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Frosted cakes, cupcakes and cookies according to customer specifications utilizing various decorating techniques.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Restocked supplies such as paper towels, napkins and condiments at front counter area as needed.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.

Took custom cake and bakery orders, ensuring all details were accurately recorded.

  • Assisted in creating promotional displays for seasonal and special bakery products.
  • Offered product recommendations and provided information on bakery items to customers.

Clinic Manager

Medical Weight Loss Clinic
Jackson
10.2016 - 05.2021
  • Oversaw daily clinic operations to ensure smooth functioning and patient satisfaction.
  • Guided patients through personalized weight loss programs and lifestyle changes.
  • Conducted one-on-one counseling sessions to support patient motivation and accountability.
  • Provided support during times of struggle or relapse by encouraging positive thinking strategies.
  • Recommended dietary supplements as part of a comprehensive plan for long-term success.
  • Maintained accurate records of patient information including personal data, health history, treatment plans.
  • Motivated patients to stay focused on their goals through regular check-ins and goal setting activities.

Staffing Coordinator

Adecco Employment Services
Jackson
05.2010 - 10.2016
  • Coordinated staffing needs with clients to fulfill recruitment requirements.
  • Managed applicant tracking system to streamline candidate selection processes.
  • Scheduled interviews and communicated with candidates regarding job opportunities.
  • Developed relationships with hiring managers to understand team needs and culture.
  • Facilitated onboarding processes for new employees, ensuring compliance with policies.
  • Maintained accurate records of candidate interactions and staffing activities.
  • Assisted in creating job postings to attract qualified candidates effectively.
  • Conducted reference checks and verified candidate qualifications for employment suitability.
  • Reviewed resumes submitted by applicants against job requirements.
  • Developed and maintained a pool of qualified candidates for future staffing needs.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.

Banker

Bank of America
Brooklyn
05.2008 - 05.2010
  • Assisted clients with account inquiries and banking transactions.
  • Provided guidance on financial products and services to customers.
  • Managed customer relationships to enhance satisfaction and retention.
  • Educated clients on digital banking tools and online services.
  • Conducted risk assessments for new account openings and transactions.
  • Resolved customer complaints promptly to maintain trust and loyalty.
  • Followed operational standards, promoting security, risk management and compliance.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Participated in training sessions regarding new banking products or services.
  • Entered new account information into computers and filed related forms and other documents.
  • Executed wire transfers of funds in compliance with banking best practices.
  • Attended job fairs or community outreach events to recruit new customers to meet sales goals.

Branch Manager

Adecco Employment Services
Jackson

Skills

  • Relationship building
  • Communication skills
  • Compliance adherence
  • Upselling and cross selling

Timeline

Bakery Worker

Jonesville Bakery
05.2021 - 08.2025

Clinic Manager

Medical Weight Loss Clinic
10.2016 - 05.2021

Staffing Coordinator

Adecco Employment Services
05.2010 - 10.2016

Banker

Bank of America
05.2008 - 05.2010

Branch Manager

Adecco Employment Services
Michelle Zuidema