Michelle Aka Shelly Williams
Clearfield,UT
Summary
I am very focused to detail. I take great pride of my knowledge in payroll processing. I will always ensure the process I use is concise and correct.
Overview
45
45
years of professional experience
1979
1979
years of post-secondary education
Work History
Executive Assistant/Payroll Specialist
Equity Real Estate
Sandy, Utah
04.2024 - 11.2025
- Review of real estate agents closing packets. Ensuring all closing documentation is correct from title company and financial institutions.
- Full control of receipt of incoming wires. Ensuring all funds were distributed to the appropriate agent.
- Communicated with clients and vendors on behalf of the executive team.
- Maintained filing systems and ensured document accuracy for easy retrieval.
- Assisted in the preparation of reports and internal communications.
- Supported project coordination by tracking deadlines and deliverables.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Ensuring all closing packets were in accordance to the law of each state thereof.
- Full control of releasing commissions in a timely manner.
Tax Examiner/Collections
Internal Revenue Service, IRS
Ogden, Utah
01.1981 - 07.2016
- Review collection information statements
- Determined what payment arrangements would be
- Set up installment agreements
- Informed taxpayers of the terms of the installment agreement
- Informed taxpayers of the tax laws and repercussions of not honoring the installment agreement
- Filed tax liens
- Full experience in Civil Penalty accounts
- Complied and constructed congressional letter's.
- Analyzed taxpayer information to identify discrepancies and resolve issues.
- Collaborated with taxpayers to explain tax obligations and processes clearly.
Education
Clearfield High School
Clearfield, UTSkills
- Document management
- Payroll administration
- Closing packet review
- Data entry
Languages
American Sign Language
Professional
Timeline
Executive Assistant/Payroll Specialist
Equity Real Estate
04.2024 - 11.2025
Tax Examiner/Collections
Internal Revenue Service, IRS
01.1981 - 07.2016
Clearfield High School