Michelle D Darden
Detroit,MI
Summary
Skilled Phlebotomist with more than 24 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.
Overview
17
17
years of professional experience
Work History
Phlebotomist Technician
Newland Medical Associates
Southfield, MI
07.2018 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Followed physician orders when administering therapeutic phlebotomy.
- Organized daily work based on collection priority.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Logged patient information and recorded results into system using ARIA and ORCHARD.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Obtained blood specimens by performing venipunctures and finger sticks.
Phlebotomist Rep I
Quest Diagnostics
, MI.
02.2014 - 04.2018
- Perform daily activities of Patient Service Center, including clinical specimen collection and processing procedures following established practices and guidelines.
- Maintaining all records and documentation while promoting positive customer service to public.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Organized daily work based on collection priority.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Tracked collected specimens by initialing, dating and noting times of collection.
Medical Assistant/Receptionist
Hospital, OK.
07.2013 - 12.2013
- Perform patient scheduling, patient care, vitals, check in and check out, verification of insurance and copay collection.
- Maintain patient AMR medical records, Prep for procedures, obtain specimens, maintain/stock /order supplies for patient rooms.
- Phlebotomy, injections, X-rays, EKGs, PFTs, E-Scribe Prescription per Doctor order.
Medical Assistant
Mclaren Baldwin Medical Center
, MI.
12.2008 - 01.2013
- Assist patients, vital signs, prep for procedures, and obtain specimens.
- Patient Center Medical Home Care Information, Ceilo, Healthy Blue, MICR, E-Scribe prescription.
- Sterile and non-sterile dressing wound care, X-RAYS, EKGs, Phlebotomy, Injections, Vaccinations, and PFTs.
Education
Diploma -
Medical Assistant, Corinthian College
Medical Assistance - undefined
National Institute of Technology
Skills
- 24 years’ experience in Venipuncture and capillary puncture techniques, as well as, maintaining safety for blood collection and handling Superior knowledge of patient safety and HIPPA laws Excellent computer, data entry and customer service skills in relation to care of patients
- Venipuncture
- Recording data
- Measuring vital statistics
- Blood specimen storage
- Specimen labeling procedures
- Patient confidentiality
- Medical office administration
- Quality control guidelines
- Medical records review
- Diagnostic Testing
- Health education
- Sample and specimen collection
- Infection Control
Skills in working with multiple Doctor's. Hematologist, Infection disease, and Oncology.
Able to draw blood on patients that are considered hard draws, due to the medication, or chemotherapy .
Timeline
Phlebotomist Technician
Newland Medical Associates
07.2018 - Current
Phlebotomist Rep I
Quest Diagnostics
02.2014 - 04.2018
Medical Assistant/Receptionist
07.2013 - 12.2013
Medical Assistant
Mclaren Baldwin Medical Center
12.2008 - 01.2013
Diploma -
Medical Assistant, Corinthian College
Medical Assistance - undefined
National Institute of Technology