MICHELLE JEANE MILLER
Plainfield,IL
Overview
20
20
years of professional experience
Work History
Mailing Processing Clerk
USPS
Carol Stream, IL
11.2022 - Current
- Responsible for processing, scanning, and routing of all incoming and outgoing mail
- Preparing dispatching documents, boxes, and mail containers up to 50 lbs or more of foreign and domestic mail
- Operating pallet jacks and transporting mail onto conveyors in a timely matter to meet ship out time frames
- Constantly moving to different areas to feed and sweep mail to ensure all mail is distributed correctly
Construction Administrator
Becknell Industrial
La Grange, IL
09.2021 - 09.2022
- Efficiently Code and Process Vendor Invoices
- Verified details of transactions, including funds available and total account balances
- Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems
Personal Banker
JPMorgan Chase Bank
Plainfield, IL
08.2013 - 03.2021
- Provides personal financial and lending services while building relationships with new and existing customers to sustain high satisfaction of service
- Processed customer transactions using computerized methods and accurately recorded financial transactions
- The ability to work as part of an effective team, while simultaneously providing service for both tellers and bankers
- Help resolve customer issues and discover opportunities that satisfy and exceed monthly quotas, set by Chase
Supervisor
CVS Pharmacy
Shorewood, IL
04.2017 - 01.2018
- Achieving great customer satisfaction and interaction while ensuring production throughout the store is being completed
- Maintaining accuracte brand image, visual merchandising standards, product rotation, and inventory
- Balance drawers and vault during shift rotations
Deputy Clerk
Will County Courthouse
Joliet, IL
01.2007 - 08.2013
- Customer service providing clerical support – faxing, filing, handling request and inquiries
- Obtaining and processing information from all relevant sources while maintaining strong reliable work ethics
- Analyzing information and evaluating situations to choose the best solutions
- Assisted in procedures, answered questions, and attempted to resolve repetitive problems
Supervisor
TCF National Bank
Shorewood, IL
06.2006 - 01.2007
- Delegates responsibilities and supervises activities of teller staff
- Accepting and processing customer deposits and withdrawals
- Researches and resolves customer problems and complaints
- Actively sells bank products and services
Sales Manager
Delta Sonic
Joliet, IL
05.2003 - 06.2006
- Trains new departmental members on sale techniques, product knowledge, and policies
- Maintained accurate financial records
- Handling customer requests and inquiries
- Demonstrated proficiency and detailed knowledge of products offered
- Implementing persuasion techniques to actively sells various products and services while meeting challenging sales quotas
Education
General Education Diploma -
Joliet Junior college
05.2004
Skills
- SKILLS AND INTEREST
- Very energetic and efficient on completing tasks or providing service, while maintaining a high level of professionalism
- Computer literate with Proficient knowledge and skills across computer programming platforms
- Excellent communication skills on both oral and written level
- Always keeping a positive attitude and smile on my face I have exuberant energy that can only be satisfied by staying busy and productive
References
Jackie Ritchie
Will County Courthouse
Human Resources (815)582-0578
Joseph McNellis
JPMorgan Chase Bank
Branch Manager (708)710-2418
Mike Hottinger
Becknell Industrial
Project Manager (630) 310-0728
Timeline
Mailing Processing Clerk
USPS
11.2022 - Current
Construction Administrator
Becknell Industrial
09.2021 - 09.2022
Supervisor
CVS Pharmacy
04.2017 - 01.2018
Personal Banker
JPMorgan Chase Bank
08.2013 - 03.2021
Deputy Clerk
Will County Courthouse
01.2007 - 08.2013
Supervisor
TCF National Bank
06.2006 - 01.2007
Sales Manager
Delta Sonic
05.2003 - 06.2006
General Education Diploma -
Joliet Junior college