Michelle L Simpson

• Onboarding of new hire employees, conduct orientations
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained files for clinical licenses and kept up to date
• Process invoices as they come in the mail
• Order food and prepare for meetings
• Create badges, follow thru with emails, take employee uniform orders
• Compile reports such as Renewable Requirements for Clinicians

Maintained accurate records of daily driver activities including hours

worked, miles driven, teams transported.

• Ensured compliance with safety regulations and protocols during all driving activities.
• Operated CDL B vehicles for transportation of athletic teams and equipment across campus and regional areas.
• Assigned tasks to appropriate personnel based on their skill level and availability.

• Performed administrative duties such as data entry, filing documents, answering phones.
• Conducted in-depth interviews with top candidates to assess skills and fit.
• Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
• Assessed student performance through written tests and practical demonstrations of skills.
• completed employee evaluations and disciplinary reports
• Managed scheduling and coordination of meetings and events for executive team.
• Developed and maintained filing systems to ensure easy access to critical documents.

• Monitored driver performance and provided guidance on safety measures.
• Provided feedback on employee performance and identified areas of improvement.
• Operated shuttle vehicles to transport passengers safely and efficiently across designated routes.

• Greeted and checked in patients, updating patient information in computer system.
• Answered incoming calls, responding to inquiries from patients and other medical offices.
• collected co pays and close out cash drawer daily
• communicated with Providers and other medical staff to keep informed of schedules
• Managed patient scheduling and appointment coordination to optimize clinic workflow.
• Ensured accurate data entry in electronic medical records for seamless patient care.

• Greeted and checked in patients, updating patient information in computer system.
• Scheduled patient appointments, verifying accuracy of appointment times with providers.
• Answered incoming calls, responding to inquiries from patients and other medical offices.
• Assisted with filing of medical records and documents, maintaining accurate electronic files.
• Facilitated communication between patients, physicians, and staff to enhance service delivery.
• Processed insurance verification and authorization requests efficiently to minimize delays.

• Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
• Conducted onboarding sessions to orientate new staff members about company policies and procedures and trained on routes.
• Documented all training activities including attendance records, feedback forms, surveys
• Operated transit vehicles safely and efficiently, ensuring timely arrival at designated stops.