Michelle "Mickie" Schenian
Wooster,OH
Summary
Accomplished Health Center Manager at Premise Health, adept in healthcare administration and fostering patient relations. Spearheaded quality improvement initiatives, enhancing patient satisfaction significantly. Excelled in creating collaborations with clients and creating positive work environments, boosting employee retention through positive rapport. Skilled in health information systems, ensuring compliance and optimizing care delivery.
Dynamic individual with hands-on experience in case management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Health Center Manager
Premise Health
07.2023 - Current
- Optimized space utilization within the facility to accommodate increasing patient loads while maintaining a comfortable environment for all visitors.
- Developed strong relationships with local healthcare providers, fostering collaboration and referrals for specialized services.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Implemented a successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Health Center Manager
Premise Health
07.2012 - 07.2023
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices through the Pandemic.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Health & Wellness Coordinator
Seaman Corporation
02.2007 - 07.2012
- Developed wellness programs to enhance employee health and engagement.
- Coordinated health initiatives, improving workplace wellness culture.
- Enhanced participation in wellness events by organizing engaging activities.
- Created promotional materials for wellness programs to boost employee awareness.
- Organized the Annual health fair to include vendors, medical staff and speakers for education.
Infant & Toddler Health & Disabilities Specialist
Community Action Wayne/Medina
10.2001 - 02.2012
- Program start-up for the care and education of 0-3 yr old children and pregnant Mom's for Head Start.
- Collaborated with stakeholders to ensure successful project execution.
- Managed resources effectively to support project initiatives.
- Enhanced team capabilities by sharing specialized expertise.
- Worked on the cognitive development team to help create the standard of care guidelines for care providers in the State of Ohio.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
RN Staff Nurse Neonatal ICU
The Toledo Hospital
08.1980 - 10.1991
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Bachelor of Science - Nursing
Mercy College of Ohio
Toledo, OH12-2020
Skills
- Quality improvement
- Patient relations
- Healthcare administration
- Health information systems
Certification
CAOHC certified
AHA BLS Provider Certified Instructor
In process to complete COHN-S certification 2025
Timeline
Health Center Manager
Premise Health
07.2023 - Current
Health Center Manager
Premise Health
07.2012 - 07.2023
Health & Wellness Coordinator
Seaman Corporation
02.2007 - 07.2012
Infant & Toddler Health & Disabilities Specialist
Community Action Wayne/Medina
10.2001 - 02.2012
RN Staff Nurse Neonatal ICU
The Toledo Hospital
08.1980 - 10.1991
Bachelor of Science - Nursing
Mercy College of Ohio
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