Michel RALPH CARRENARD

• Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
• Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
• Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
• Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
• Increased client retention by providing superior customer service.
• Improved delivery times with strategic route planning and reallocation of resources.
• Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.

Responsible for sales and distribution of coffee and other products in the

South-Eastern Department Haiti

· • Managed Distribution of coffee and other products in super markets and in

stores.

· • Organized public tastings of coffee drinks, chocolates and new products.

· • Exported products abroad.

• Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
• Strengthened brand identity by overseeing visual elements such as logo design, website layout, and promotional materials consistency.
• Launched targeted email campaigns that resulted in increased open rates, click-through rates, and lead conversions.
• Collaborated cross-functionally to align marketing strategies with overall business objectives, ensuring cohesive messaging across all channels.

• Interacted with customers to sell farm products.

· • Managed stocks , food distributions and medical supplies for farm animals.

· • Managed 12 to 17 employees and provided work tasks distribution.

· • Assisted in birth deliveries of animals.

· • Cleaned stalls, pens, and equipment, using disinfectant solutions, brushes,

shovels, water hoses.

· • Slaughtered animals for meat distribution to local markets.