Michelson Islomat
Brockton,MA
Summary
Customer service and management professional with proven experience assisting clients and coordinating daily operations. Multilingual in English, Spanish, French, and Haitian Creole with excellent communication, organizational, and problem-solving skills. Seeking to contribute to the City of Newton as a Concierge, providing residents and visitors with exceptional service and support.
Overview
2
2
years of professional experience
Work History
Chef Supervisor
LCB Senior Living
Watertown, Massachusetts
07.2023 - Current
- Supervised kitchen staff to ensure smooth daily operations and workflow efficiency.
- Developed menus that catered to dietary needs of senior residents.
- Managed inventory to maintain freshness and quality of ingredients.
Customer Service Cashier
Whole Foods Market Inc
Brighton, Massachusetts
07.2023 - 11.2023
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to manage high-volume customer traffic effectively.
- Resolved customer complaints promptly while ensuring a positive shopping environment.
Education
Bachelor of Science - Business Administration
University of Massachusetts, Boston
Boston, MA01-2028
Associate of Science - Business Administration And Management
Bunker Hill Community College
Charlestown, MA05-2026
Skills
- Technical: Microsoft Excel (data analysis, formulas), PowerPoint (presentations), Access (database management)
- Languages: English (fluent), Spanish (fluent), French (fluent), Haitian Creole (fluent)
- Professional: Leadership, teamwork, analytical thinking, problem-solving, client relations
Timeline
Chef Supervisor
LCB Senior Living
07.2023 - Current
Customer Service Cashier
Whole Foods Market Inc
07.2023 - 11.2023
Bachelor of Science - Business Administration
University of Massachusetts, Boston
Associate of Science - Business Administration And Management
Bunker Hill Community College
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