Michia D. Clark
Atlanta,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Delta Cargo Agent
Delta
Atlanta, Georgia
07.2025 - Current
- Managed cargo booking, acceptance, weighing, measurement, and tracking to ensure timely shipments.
- Processed Delta cargo shipments and verified air waybills for accuracy.
- Completed shipping paperwork and ensured compliance with regulatory requirements.
- Assisted customers and freight forwarders with inquiries and cargo management in person and by phone.
Crossed Trained Agent
American Airlines
New Bern, NC
07.2024 - 05.2025
- Led responses to emergency and non-emergency situations, enhancing overall passenger security.
- Ensured customer safety and comfort during travel experiences.
- Exhibited thorough knowledge of airline policies and procedures.
- Enabled timely flight departures through consistent punctuality and adherence to schedules.
Intern
GCS Homeless Services
Greensboro, NC
05.2024 - 07.2024
- Facilitated educational activities, promoting engagement and skill development in children.
- Coordinated transportation and supplemental educational services, ensuring access to essential resources for all students.
- Distributed school supplies, book bags, and toiletries, supporting the needs of underprivileged students.
Intern
Aggie Academy
Greensboro, NC
05.2023 - 07.2024
- Led physical education classes focused on skill development and teamwork. in the fundamentals of physical education including proper warm-up techniques, safety protocols, rules, and regulations.
- Promoted positive behavior through targeted praise and constructive feedback, enhancing student engagement.
- Encouraged positive behavior through praise and constructive criticism.
- Designed and executed creative physical education activities that engaged students in diverse sports, games, and fitness exercises.
Student Fitness Coach
North Carolina A&T Recreational Center
Greensboro, NC
12.2020 - 12.2021
- Developed personalized training programs for clients to meet specific fitness goals
- Coached and trained gym members, implementing fitness programs to enhance member engagement
- Communicated effectively with diverse individuals to achieve objectives and foster positive relationships
Server
McDonald’s
Jacksonville, NC
04.2019 - 07.2021
- Delivered exceptional customer service, fostering repeat business through a friendly, positive demeanor.
- Communicated orders clearly to chefs and customers, ensuring smooth service flow.
- Checked to-go orders for accuracy, enhancing customer satisfaction.
Education
Bachelor of Science - Kinesiology Major with an Exercise Science Concentration
North Carolina Agricultural And Technical State University
Greensboro, NC07-2024
CPR/AED Certification -
American Heart Association
North Carolina01-2021
Skills
- Regulatory compliance
- Logistical coordination
- Customer support
- Time management
- Effective communication
- Organizational skills
- Attention to detail
- Team leadership
- Active listening skills
- Interpersonal skills
Awards
- Army Reserve Officer Training Corps, 2020
- Dr. F. Heinz Ender Endowed Scholarship, 2021
- Greensboro Youth Community Leaders, 2022
- Women in Science and Technology, 2023
Timeline
Delta Cargo Agent
Delta
07.2025 - Current
Crossed Trained Agent
American Airlines
07.2024 - 05.2025
Intern
GCS Homeless Services
05.2024 - 07.2024
Intern
Aggie Academy
05.2023 - 07.2024
Student Fitness Coach
North Carolina A&T Recreational Center
12.2020 - 12.2021
Server
McDonald’s
04.2019 - 07.2021
Bachelor of Science - Kinesiology Major with an Exercise Science Concentration
North Carolina Agricultural And Technical State University
CPR/AED Certification -
American Heart Association