Michieva Flores

Meet with Sponsors in emerging markets and provide solutions for pharmaceutical drug development in line with portfolio offering cardiac safety – routine and Through QT (TQT) studies, ePRO/eCOA, Respiratory Services, and Imaging.

• Generate new business leads and manage the sales process.
• Manage assigned strategic and key account relationships individually or in coordination with a Global Business Development and Account Manager counterpart.
• Generate sales meetings and build business relationships within assigned accounts.
• Collect and prepare relevant information for the Contracts and Proposals Department and other internal departments.
• Manage and record within Salesforce.com all relevant activities and documents from within the sales assignment.
• Complete timely and accurate administrative deliverables such as sales reports, expense reports, account planning.

Meeting with academic health centers, hospitals, foundations, and government agencies to contract research compliance services as an AAHRP accredited institutional review board (IRB) for human research studies conducted in the United States and Canada. Performed at 226% above sales goal in 2021.

• Attend research conferences and symposiums throughout the United States.
• Giving capabilities presentations and performing trainings for client onboarding
• Preparing budget estimates and custom fee schedules for master trials
• Submitting customized proposals based on client request

Lead a primary care physician’s 16 week transition from the traditional practice model to an MDVIP practice, ensuring a smooth transition that meets or exceeds all established corporate and physician transition metrics.

• Developed solutions to address complex issues and operational gaps.
• Identified impacted parties, business partners and resources required for planned changes.
• Built support for change throughout business unit through direct outreach strategies.
• Led teams of patient advocates to evaluate, plan and execute patient meetings, physician engagements, and community outreach.

Lead the onboarding of new clientele for all interoperative monitoring business as a start-up; created and researched new opportunities to diversify business, conducted cold calls, developed new service lines, and expanded the existing service lines. Facilitated client meetings, participated in conferences, and create marketing materials.

• Successfully earned Joint Commission accreditation; created and implemented new policies and procedures, strictly enforced guidelines within the facility, and independently achieved accreditation
• Oversee the physician credentialing processes; obtain physician privileges throughout all hospitals, ensure compliance with standards and regulations, and facilitate onboarding processes for new hires
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Maintained physician files with credentialing records including state licenses and training records.