Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mick Jones

Summary

Dedicated professional Account Manager with demonstrated strengths in sales, relationship building, and problem solving. Excellent verbal and written communicator with strong background of exceeding goals in a telecommunications setting.

Overview

11
11
years of professional experience

Work History

Commercial Account Executive

Ziply Fiber
10.2024 - Current

• Prospect, cold call, and sell telecom products to a wide range of customers and industries

• Build and maintain a consistent sales funnel and pipeline utilizing Salesforce CRM and other applications

• Manage the full sales cycle from prospect through close

Business Account Manager

Lumen Technologies
07.2023 - 09.2024
  • Built relationships with existing and potential clients within a geographical territory
  • Completed comprehensive customer review meetings to uncover and meet new needs
  • Provided exceptional customer service by proactively addressing concerns and resolving issues promptly

Outside Sales Representative

UniFirst Corporation
11.2022 - 07.2023
  • Negotiated contracts, pricing, and terms of sale with prospective customers
  • Optimized proposals based on industry, customer and competitor trends
  • Identified emerging market opportunities and developed plans to capitalize on current gaps

Retail Store Manager

MarketSource, Inc.
08.2021 - 09.2022
  • Set clear expectations for team performance, conducting periodic evaluations and making necessary adjustments
  • Identified new opportunities to increase sales and achieve store targets
  • Assisted District Manager with rollout of key sales and productivity initiatives throughout district

Retail Associate Manager

T-Mobile US
04.2014 - 05.2021
  • Achieved or exceeded targets consistently, including sales, conversion and sell-through ratings
  • Trained staff and motivated excellence in sales, customer relations and back-end retail functions
  • Strategized plans to address identified deficiencies and bring store in line with desired targets

Education

Associate in Arts (A.A.) - Communications

Portland Community College
Portland, OR

Skills

  • Relationship Management
  • Cold Calling
  • Salesforce
  • Strategic planning
  • Client acquisition
  • Analytical thinking

Timeline

Commercial Account Executive

Ziply Fiber
10.2024 - Current

Business Account Manager

Lumen Technologies
07.2023 - 09.2024

Outside Sales Representative

UniFirst Corporation
11.2022 - 07.2023

Retail Store Manager

MarketSource, Inc.
08.2021 - 09.2022

Retail Associate Manager

T-Mobile US
04.2014 - 05.2021

Associate in Arts (A.A.) - Communications

Portland Community College
Mick Jones