Mickaela Ali
Newburgh,NY
Summary
Detail-oriented customer service specialist with experience in fast-paced environments. Skilled in managing transactions and assisting customers, while fostering teamwork to optimize store operations. Ready to leverage strong communication and problem-solving skills to enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Babysitter
Neighboors
Newburgh, NY
09.2024 - Current
- Supervised children during playtime and daily activities.
- Provided nutritious meals and snacks for children.
- Maintained a safe and clean environment for children to explore.
- Communicated effectively with parents about children's needs and activities.
- Built trusting relationships with children through positive interactions.
- Supervised children in absence of parents.
Cashier
Ups Store
Poughkeepsie, New York
12.2024 - 04.2025
- Processed customer transactions accurately and efficiently at local shipping store.
- Executed cash register operations, ensuring accurate cash management and daily reconciliation.
- Maintained a clean and organized checkout area to enhance customer experience.
- Guided customers in selecting appropriate packaging and shipping options to meet their needs.
- Responded to customer inquiries and provided information about services offered.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Oversaw inventory levels by restocking supplies proactively to support store operations.
Education
Bachelor of Arts - Interior Design
Syracuse University
Syracuse, NY05-2029
High School Diploma -
Our Lady of Lourdes Highschool
Poughkeepsie, NY05-2025
Skills
- Customer service
- Effective communication
- Time management
- Team collaboration
- Detail orientation
- Creative problem solving
- Professional discretion
- Interior design
Timeline
Cashier
Ups Store
12.2024 - 04.2025
Babysitter
Neighboors
09.2024 - Current
Bachelor of Arts - Interior Design
Syracuse University
High School Diploma -
Our Lady of Lourdes Highschool