Mickayla Galbraith
Owasso,OK
Summary
Strong communicator with excellent organizational and time management skills. Adept at efficiently managing multiple projects simultaneously while adhering to strict deadlines. Possessing excellent problem-solving skills and the ability to think and act quickly to find creative solutions.
Overview
11
11
years of professional experience
Work History
Tax and Medicare Program Lead
Life Senior Services
Tulsa, OK
01.2025 - Current
- Worked effectively in fast-paced environments.
- Adapted effectively to individual and collaborative work settings.
- Collaborated with team members to maintain high-quality service standards and meet deadlines.
- Identified potential tax savings opportunities, maximizing client refunds or minimizing liabilities.
- Kept up-to-date with federal and state tax law changes, ensuring compliance for all clients.
- Managed hiring, onboarding and training of new employees.
- Sought training opportunities to further knowledge with both Tax's and Medicare program.
Tax & Medicare Program Assistant
Life Senior Services
Tulsa OK
02.2024 - 01.2025
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
Property Manager
Vintage Housing
Tulsa OK
03.2022 - 02.2024
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Caretaker
Home Instead Senior Care Home
Tulsa OK, United States
04.2020 - 03.2022
- Maintained open lines of communication with local emergency services, coordinating efforts during critical incidents to protect residents and property.
- Served as a liaison between residents/families and building management to address concerns or special requests effectively.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
Daycare Teacher
KinderCare Learning Centers
Tulsa, United States
06.2018 - 04.2020
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Hostess
Montereau
02.2016 - 09.2018
- Escorted customers to their tables in their requested restaurants
- Managed reservations for dinner and special events
- Assisted with planning holiday dinners/special events
- Learned computer skills through office management
- Helped make employees weekly schedules.
Sales associate
Carl’s Jr.
03.2014 - 02.2016
- Greet customers and take their orders
- Assist with cooking and preparing food
- Stock and clean store daily.
Education
High School Diploma -
Union Public Schools
05.2017
Skills
- Data Entry
- File Management
- Office Administration
- Computer Skills
- Time Management
Timeline
Tax and Medicare Program Lead
Life Senior Services
01.2025 - Current
Tax & Medicare Program Assistant
Life Senior Services
02.2024 - 01.2025
Property Manager
Vintage Housing
03.2022 - 02.2024
Caretaker
Home Instead Senior Care Home
04.2020 - 03.2022
Daycare Teacher
KinderCare Learning Centers
06.2018 - 04.2020
Hostess
Montereau
02.2016 - 09.2018
Sales associate
Carl’s Jr.
03.2014 - 02.2016
High School Diploma -
Union Public Schools