Mickayla Villarreal
Clovis,CA
Summary
Organized clerical professional brings successful background in multitasking, problem-solving, and maintaining a positive attitude in high-pressure situations. Proficient in a variety of computer systems and software applications, including Microsoft Office and QuickBooks. Excellent communication, interpersonal, and organizational skills with a strong focus on customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
HOSTESS
Cheesecake Factory Inc
Fresno, CA
- Monitored restaurant activity to determine seating and dining flow
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
Accounting Assistant
Magnetar.us
Fresno
07.2022 - Current
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
FRONT DESK RECEPTIONIST
Macias Dermatology
Fresno, CA
06.2022 - Current
- Answered questions about company location and hours of operation
- Monitored front desk traffic to support customer satisfaction
- Handled multi-line phone system and promptly transferred calls
- Entered data into company software system
BARISTA
Starbucks
Parlier, CA
09.2020 - 07.2022
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Answered customer phone calls and appropriately addressed questions and complaints
AFTER-SCHOOL TEACHER
Community Youth Ministries
Reedley, CA
02.2018 - 12.2019
- Managed student behavioral issues to optimize classroom learning environment
- Built a positive rapport with students to encourage them to take risks in their learning
- Promoted critical thinking to help students develop problem-solving skills
Education
BACHELOR OF ARTS (B.A.) - CRIMINAL JUSTICE
Fresno Pacic University
Fresno, CA06.2021
ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE
Reedley College
Reedley, CA06.2019
Skills
- Time Management
- Social Perceptiveness
- Packaging and Mail Receiving
- Customer Assistance
- Sorting and Labeling
- Office Management
- Verbal and Written Communication
- Multi-Line Telephone Systems
Awards
Partner Of The Quarter, 2021, Starbucks
Timeline
Accounting Assistant
Magnetar.us
07.2022 - Current
FRONT DESK RECEPTIONIST
Macias Dermatology
06.2022 - Current
BARISTA
Starbucks
09.2020 - 07.2022
AFTER-SCHOOL TEACHER
Community Youth Ministries
02.2018 - 12.2019
BACHELOR OF ARTS (B.A.) - CRIMINAL JUSTICE
Fresno Pacic University
ASSOCIATE IN ARTS (A.A.) - CRIMINAL JUSTICE
Reedley College
HOSTESS
Cheesecake Factory Inc