MICKEL PERKINS
East Saint Louis,IL
Summary
Analytical professional specializing in application screening and document processing. Skilled in maintaining operational readiness and enhancing case management. Proven ability to streamline workflows and support timely decision-making. Background in record keeping and office administration, dedicated to improving service delivery in community resource settings.
Overview
10
10
years of professional experience
Work History
PUBLIC AIDE ELIGILIBILTY ASSISANT
Illinois Department of Human Services
EAST ST. LOUIS, IL
01.2023 - Current
- Screened and registered applications to streamline casework support functions.
- Sorted incoming documents to enhance processing efficiency at Family and Community Resource Center.
- Managed office supplies and forms to support continuous operational readiness.
Office Assistant
Illinois Department of Human Services
EAST ST. LOUIS, IL
01.2022 - 01.2023
- Delivered front desk support by addressing inquiries and directing visitors.
- Provided administrative support to staff through document copying, scanning, filing, and supply ordering to ensure seamless workflow.
- Streamlined organization of files and documents for quick retrieval by team members, enhancing access to information.
- Facilitated interdepartmental communication to promote collaboration and operational efficiency.
Repossession Specialist
NEIGHBORS CREDIT UNION
St Louis, Missouri
01.2021 - 12.2022
- Executed skip-tracing to effectively locate and contact missing or delinquent debtors.
- Reviewed financial statements from debtors to assess repayment capabilities.
- Coordinated with law enforcement to ensure compliance and safety during repossession actions.
- Maintained detailed records of repossession activities in company database systems to support operational efficiency.
Education
High School Diploma -
CAHOKIA SENIOR HIGH
CAHOKIA HEIGHTS, ILLINOIS05-1994
Skills
- Application screening
- Case management
- Document processing
- Office administration
- Record keeping
- Customer service
- Attention to detail
- Adaptability to change
- Team collaboration
- Microsoft Excel
- PowerPoint
- Human Resource functions
Timeline
PUBLIC AIDE ELIGILIBILTY ASSISANT
Illinois Department of Human Services
01.2023 - Current
Office Assistant
Illinois Department of Human Services
01.2022 - 01.2023
Repossession Specialist
NEIGHBORS CREDIT UNION
01.2021 - 12.2022
High School Diploma -
CAHOKIA SENIOR HIGH