Mickey Sullivan
151 Dreyfus Rd Berea,KY
Summary
Uppermost ranked Retail Store Manager putting forward chart-topping excellence by exhibiting proven leadership skills along with best-in-class team building with a keen focus on maximizing sales. Skillfully capable of adapting to new and difficult scenarios whilst carrying 6 years of sales as well as operational experience.
Overview
10
10
years of professional experience
Work History
Personal Banker II
Fifth Third Bank
Richmond, KY
06.2023 - 06.2025
- Maintained 100% operational audit scores by aligning document retention and risk management processes with corporate compliance standards.
- Took initiative to lead morning huddles and branch meetings in management’s absence, ensuring alignment and focus across daily objectives.
- Ranked in the 90th percentile on company performance scorecard through exceptional success in loan origination, credit card applications, and new account growth.
- Applied a consultative selling model (CSS) using open-ended, high-gain questioning to identify client needs and deliver value-driven financial solutions.
- Consistently achieved top-tier results in business account management and high-stakes referrals to investment and preferred banking specialists.
- Designed and facilitated a peer training program to reinforce sales fundamentals, role-play complex customer scenarios, and foster a culture of continuous learning.
- Recognized for fast adaptability and procedural mastery, quickly learning new systems and workflows to support team efficiency and compliance.
Home Renovation Project
Independant
Berea, KY
03.2025 - 09.2025
- Planned and managed a comprehensive six-month property renovation, applying financial oversight to budgeting, materials procurement, and project scheduling.
- Tracked and optimized expenses across multiple cost categories, achieving completion within budget while maintaining quality and safety standards.
- Negotiated vendor pricing and timelines, leveraging analytical and interpersonal skills to reduce costs and avoid project delays.
- Applied project-management and accounting principles to forecast costs, evaluate material ROI, and align spending with projected resale value.
- Demonstrated strong self-discipline and initiative, independently learning new technical skills and completing high-complexity installations to professional standards.
Retail Store Manager
Connectivity Source
Lexington, KY
09.2022 - Current
- Utilize key performance indicators to build an action plan for the store, ensuring goals are reached
- Operate under a gross profit structure
- Develop schedules that ensure optimal store coverage
- Incorporate surrounding businesses into retail growth strategy
- Make use of high-performing peers across the market to discover new sales stratagem
- Observe sales representative interactions with customers to ensure sales process is followed
- Generate new traffic by collaborating with local business to gain exposure
Retail Store Manager
Fast Wireless
Danville, KY
07.2018 - 09.2022
- Collaborate with peers in-district to create multifaceted solutions
- Lead successful meetings in absence of District Manager
- Perform self audits to ensure operational excellence
- Schedule one-on-one meetings with Mobile Experts to determine strengths and weaknesses
- Boosted company profits by developing and implementing unique sales strategies.
- Create individual development plans for Mobile Experts
Wireless Sales Consultant
Sam's Club
Rochester, MN
09.2015 - 09.2017
- Create value added solutions that meet member needs
- Maintained records related to sales for store management.
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT10-2026
Skills
- Ambiguity control
- Schedule management
- Operations Oversight
- Profitability oriented
- Compensation forecasting
- Adaptable under pressure
- Complex problem solving
- Goal alignment
- Lead by example
- Audit compliance coaching
- Staff Development
Timeline
Home Renovation Project
Independant
03.2025 - 09.2025
Personal Banker II
Fifth Third Bank
06.2023 - 06.2025
Retail Store Manager
Connectivity Source
09.2022 - Current
Retail Store Manager
Fast Wireless
07.2018 - 09.2022
Wireless Sales Consultant
Sam's Club
09.2015 - 09.2017
Bachelor of Science - Accounting
Western Governors University
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