Micki Mitchell
Green Cove Springs,FL
Summary
Dental professional with solid foundation in dental assisting,front office duties,skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Overview
10
10
years of professional experience
Work History
Sales Associate
Big Cash Pawn
10.2018 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dental Assistant
Endodontics Dental
03.2022 - 02.2024
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- CBCT scan knowledge.
- Assisting with front office duties when needed.
- Eaglesoft and TDO knowledge.
Dental Assistant/Front Desk Receptionist
Florida Department of Health - Baker/Clay
10.2014 - 10.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Helped educate my dental team on eagleasoft.
- Uploaded all paper charts and xrays to eaglesoft.
- Promoted to career service position from ops with the state of florida.
Education
No Degree - EFDA Dental Assistant Certification
Fortis College
Orange Park, FL06-2014
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
- Treatment room setup
- Team collaboration
- Professionalism and etiquette
- Cross-training capabilities
- Patient education
Timeline
Dental Assistant
Endodontics Dental
03.2022 - 02.2024
Sales Associate
Big Cash Pawn
10.2018 - 05.2024
Dental Assistant/Front Desk Receptionist
Florida Department of Health - Baker/Clay
10.2014 - 10.2018
No Degree - EFDA Dental Assistant Certification
Fortis College
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